Dell Dimension 2350 - Manual (Page 47)

Solving Problems 47
Scanner Problems
NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your
scanner, call the scanner’s manufacturer. See the scanner documentation for the correct phone
number.
V E R IF Y T H E P R IN T E R C A B L E C O N NE C T I ON S —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer as
described in "Setting Up a Printer" on page 20.
T E S T THE E L E C T R IC A L O UT L E T — Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
V E R IF Y T H AT T H E P R I NT E R I S R EC O G N IZ E D B Y W I ND O W S® —
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
R E IN S T A L L T H E P R I NT E R D R I V ER — See the printer documentation for instructions.
C H E CK THE S C A NN ER D O CU M EN T A T I ON — See the scanner documentation for setup and
troubleshooting information.
U NL OC K T HE S C AN N E R — Ensure that your scanner is unlocked if it has a locking tab or
button.
R E S T A R T THE CO M P UT E R AN D T R Y T HE S C AN NE R AG A I N