Dell Vostro 410 (Late 2008) - Manual (Page 47)

Hardware Troubleshooter
If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to
resolve the incompatibility.
Windows XP:
1. Click Start® Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the Fix a Problem section, click Hardware Troubleshooter.
4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.
Windows Vista:
1. Click the Windows Vista start button , and click Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
Dell Diagnostics
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in this section, and then run the Dell Diagnostics before contacting Dell for assistance.
Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.
Starting the Dell Diagnostics From Your Hard Drive
Before running the Dell Diagnostics, enter System Setup (see Entering System Setup ) to review your computer's configuration information, and ensure that the
device you want to test is displayed in System Setup and is active.
The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive.
1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2. Turn on (or restart) your computer.
3. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
4. Use the up- and down-arrow keys to select Diagnostics from the boot menu and then press <Enter>.
5. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located that shipped with your computer.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
NOTE: The Dell Diagnostics only operate on Dell computers.
NOTE: If your computer does not display a screen image, contact Dell (see Contacting Dell ).
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12>
in even intervals to open the Boot Device Menu.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media
(see Starting the Dell Diagnostics From the Drivers and Utilities Media ).