System lights – Dell Dimension 5150C User Manual

Page 54

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Troubleshooting: Dell Dimension 5150C Service Manual

file:///T|/htdocs/systems/dim5150C/en/sm/tshoot1.htm[10/31/2012 8:21:27 AM]

If you cannot resolve the error condition, contact Dell. For information about contacting Dell, see your Owner's Manual.

NOTE:

The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical

support will ask for your Service Tag.

3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following

table for more information.

Tab

Function

Results

Displays the results of the test and any error conditions encountered.

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and

various internal tests, and it displays the information in the device list in the left pane of the screen. The

device list may not display the names of all the components installed on your computer or all devices

attached to your computer.

Parameters

Allows you to customize the test by changing the test settings.

Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the

Main Menu screen.

System Lights

Your power button light and hard-drive activity light may indicate a computer problem.

Power Light

Problem Description

Suggested Resolution

Solid green

Power is on, and the

computer is operating

normally.

No corrective action is required.

Blinking green

The computer is in a sleep

state (Microsoft®

Windows® 2000 and

Windows XP).

Press the power button, move the mouse, or press a key on the

keyboard to wake the computer.

Blinks green several

times and then turns off

A configuration error

exists.

Check the

diagnostic lights

to see if the specific problem is

identified.

Solid amber

The power supply is

working properly, but the

system board is not

completing power up.

If the

Dell Diagnostics

is running, allow the testing to complete.

Check the

diagnostic lights

to see if the specific problem is

identified.

If the computer does not boot, contact Dell for technical assistance

(see your computer Owner's Manual for information about

contacting Dell).

Blinking amber

The power supply is

operating outside of its

normal range.

Check the

diagnostic lights

to see if the specific problem is

identified. Also, see "Power Problems" in your computer Owner's

Manual.

Solid green and a beep

code during POST

A problem was detected

while the BIOS was

executing.

See "

Beep Codes

" for instructions on diagnosing the beep code.

Also, check the

diagnostic lights

to see if the specific problem is

identified.

Solid green power light

The monitor or the

Check the

diagnostic lights

to see if the specific problem is

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