Traveling by air, If your computer is lost or stolen – Dell Latitude X300 User Manual

Page 109

Advertising
background image

 

l

Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers.

Traveling by Air

 

l

Ensure that you have a charged battery available in case you are asked to turn on the computer.

 

l

Before you use the computer on an airplane, verify that such usage is permitted. Some airlines forbid the use of electronic devices during the flight. All
airlines forbid the use of electronic devices during takeoff and landing.

If Your Computer Is Lost or Stolen

 

l

Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number
be assigned and write down the number, along with the name, address, and telephone number of the law enforcement agency. If possible, obtain the
name of the investigating officer.

 

l

If the computer belongs to a company, notify the security office of the company.

 

l

Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and
telephone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.

 

The Dell customer service representative will log your report under the computer Service Tag and flag the computer as missing or stolen. If someone calls Dell
for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the
phone number and address of the caller. Dell will then contact the law enforcement agency to which you made the report of the missing computer.

NOTICE:

Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand inspected.

NOTE:

If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement

agency where you live.

Advertising