Touch pad or mouse problems – Dell Latitude X300 User Manual

Page 82

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Touch Pad or Mouse Problems

 

Fill out the

Diagnostics Checklist

as you perform the various checks.

 

telephone directory.

4.

 

Click Apply and click OK.

5.

 

Close the Phone and Modems Options window.

6.

 

Close the Control Panel window.

Windows 2000

1.

 

Click the Start button, point to Settings, and then click Control Panel.

2.

 

Click Phone and Modem Options.

3.

 

Click the Dialing Rules tab and click Edit.

4.

 

Ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your telephone directory.

5.

 

Click Apply and click OK.

6.

 

Close the Phone and Modem Options window.

 

Verify that the modem is communicating with Windows

Windows XP

1.

 

Click the Start button and click Control Panel.

2.

 

Click Printers and Other Hardware and click Phone and Modem Options.

3.

 

Click the Modems tab.

4.

 

Click the COM port for your modem.

5.

 

Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

Windows 2000

1.

 

Click the Start button, point to Settings, and then click Control Panel.

2.

 

Double-click Phone and Modem Options.

If multiple entries for the same modem or modems are listed but not installed, delete the entries, restart the computer, and repeat
steps 1 and 2.

3.

 

Click the Modems tab.

4.

 

Click the COM port for your modem.

5.

 

Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

 

Check the touch pad settings

Windows

®

XP

1.

 

Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2.

 

Click Mouse.

3.

 

Try adjusting the settings.

Windows 2000

1.

 

Click the Start button, point to Settings, and then click Control Panel.

2.

 

Double-click the Mouse icon.

3.

 

Try adjusting the settings.

 

Check the mouse cable —

Shut down the computer. Disconnect the mouse cable and check it for damage. For PS/2 cables, check the cable

connector for bent or broken pins. Firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

 

To verify that the problem is with the mouse, check the touch pad

1.

 

Shut down the computer.

2.

 

Disconnect the mouse.

3.

 

Turn on the computer.

4.

 

At the Windows

desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

 

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