Reinstalling drivers and utilities – Dell Latitude X300 User Manual

Page 35

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Reinstalling Drivers and Utilities

Using Windows XP Device Driver Rollback

 

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously
installed version.

1.

Click the Start button and click Control Panel.

2.

Under Pick a Category, click Performance and Maintenance.

3.

Click System.

4.

In the System Properties window, click the Hardware tab.

5.

Click Device Manager.

6.

Right-click the device for which the new driver was installed and click Properties.

7.

Click the Drivers tab.

8.

Click Roll Back Driver.

 

If Device Driver Rollback does not resolve the problem, then use

System Restore

to return your computer to the operating state that existed before you

installed the new driver.

Using the Drivers and Utilities CD

 

If using

Device Driver Rollback

or

System Restore

does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD (also known as the

Resource CD).

1.

Save and close any open files, and exit any open programs.

2.

Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and
then double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on
the screen to continue.

3.

From the Language drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears.

4.

Click Next.

The CD automatically scans your hardware to detect drivers and utilities used by your computer.

5.

After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from
the System Model, Operating System, and Topic drop-down menus.

A link or links appear(s) for the specific drivers and utilities used by your computer.

6.

Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7.

Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following
subsections, or click Extract, follow the extracting instructions, and then read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.

1.

After extracting the driver files to your hard drive as described in the previous section, click the Start button and right-click My Computer.

2.

Click Properties.

3.

Click the Hardware tab and click Device Manager.

4.

Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices).

5.

Double-click the name of the device for which you are installing the driver.

6.

Click the Driver tab and click Update Driver.

7.

Click Install from a list or specific location (Advanced) and click Next.

8.

Click Browse and browse to the location to which you previously extracted the driver files.

9.

When the name of the appropriate driver appears, click Next.

10.

Click Finish and restart your computer.

NOTICE:

The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install 

drivers obtained from other sources, your computer might not work correctly.

NOTE:

If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program before continuing with the

driver installation.

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