Bluetooth troubleshooting, Probp 3400 and the target device will not pair, Probp 3400 and the target device are not connected – Welch Allyn Connex ProBP 3400 digital blood pressure device - User Manual User Manual

Page 73

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Bluetooth troubleshooting

ProBP 3400 and the target device will not pair

Possible cause

Corrective action and explanation

Bluetooth radio is not enabled on the ProBP 3400

See Bluetooth wireless technology section for

instructions on enablingBluetooth functionality in the

device.

ProBP 3400 is not in Pairing mode

See Bluetooth wireless technology section for

instructions on enabling pairing in the device.

There is too much distance between ProBP 3400 and

the target device

Move the ProBP 3400 closer to the target device.

The wrong PIN was entered for a Bluetooth 2.0

connection

If a PIN is requested, enter 1234.

There is a problem with the target device

Refer to operating system or computer hardware

manuals for further troubleshooting.

ProBP 3400 and the target device are not connected

Possible cause

Corrective action and explanation

ProBP 3400 and the target device have not been

paired.

Follow instructions for pairing the ProBP 3400 to a

target device.
If pairing was attempted:

Complete pairing process again

See troubleshooting section for ProBP 3400 and

the target device will not pair.

There is too much distance between ProBP 3400 and

the target device

Move the ProBP 3400 closer to the target device.

The target device and/or software were not launched

in the correct order

The connection process was not completed in the

correct order.
1.

Exit the application on the computer.

2.

Power down, then power up ProBP 3400.

3.

Relaunch the computer application.

There is a problem with the target device

Refer to operating system or computer hardware

manuals for further troubleshooting.

Directions for use

Troubleshooting 67

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