Appendix c – kofax technical support – Kofax Ascen 7.5 Release Script for FileNet Content Manager 4.5 User Manual

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Ascent® 7.5 Release Script for FileNet Content Manager 4.5 Release Notes

Kofax, Inc.


Appendix C – Kofax Technical Support

For additional technical information about Kofax products, visit the Kofax Web site at and select an appropriate option from the Support menu. The Kofax Support

pages provide product-specific information, such as current revision levels, the latest drivers and

software patches, online documentation and user manuals, updates to product release notes (if

any), technical tips, and an extensive searchable knowledgebase.

The Kofax Web site also contains information that describes support options for Kofax products.

Please review the site for details about the available support options.

If you need to contact Kofax Technical Support, please have the following information available:


Ascent Capture software version


FileNet Content Manager release script version


Operating system and Service Pack version


Network and client configuration


Copies of your error log files


Information about your release script