Kofax Communication Server 9.2.0 - Manual (Page 181)

Client Applications Administrator‘s Manual Version 9.02.00
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19.5.4.2 User X
Create a user with the prefix of the configured service for the telex line. This user must be
configured as Gateway user (Visible in Outbox). The event for non-delivery notifications was
configured appropriately in the user profile of user X.