6 troubleshooting guide, Am series cascade sequencer – AERCO AM Series Boiler Cascade Sequencer Controller User Manual

Page 24

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AM Series Cascade Sequencer

INSTALLATION AND OPERATION MANUAL

2.6 Troubleshooting Guide

Below is a list of possible issues and corrective actions.

Troubleshooting Guide

Issue

Corrective Action

Cannot set the unit address

when installing cascade

sequencer
OR

When trying to set the unit

address, the new address

does not appear on the

cascade sequencer.

Double check all wiring.

Ensure settings and switches are correct as per Figure 1-18.

Cascade system does not

seem to be communicating

correctly.

Double check all wiring.

Ensure settings and switches are correct as per Figure 1-18.

Make sure that all units show up under the Cascade Status

menu.

When trying to set the unit

address, “#5” appears on all

units.

This may indicate incorrect software in the communications

module. Contact AERCO technical support for further

information.

Domestic water heating tank is

not reacting quickly.

Check that the parameters are all set according to the “Water

Heater Settings”.

System loop is not reaching

desired setpoint.

Check the location of the cascade header temperature

sensor. Ensure that the sensor is located such that it will

see flow from both the primary and secondary loops.

Check parameters 1120-1123 on each unit. Ensure that all

modules are running at maximum capacity. If not, wait 10

minutes for burners to modulate up and check again.

Change System Correction factor from 14 to 22.1.

Check each unit’s outlet temperature on the individual boiler

or water heater interface. If Cascade Setpoint + Max Offset

Up is less than or equal to any individual unit’s outlet

temperature, increase the Max Offset Up parameter.

Outdoor air temperature

sensor on cascade sequencer

shows “-40”.

Check that the sensor is wired to terminals 14 & 15 of the

master boiler.

Make sure all electrical connections are tight.

Check sensor resistivity.

Cascade sequencer header

temperature displays a low

value (10-16°F).

Check that the cascade header temperature sensor is

installed in terminals 24 & 25 of the master boiler or water

heater.

Page 24 of 26

AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913

OMM-0101_0A

PRI - 11/25/14

Ph.: 800-526-0288

GF-146-CS

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