4 ribbon feed troubleshooting – Citizen Systems Citizen CLP 6001 CLP-6001 User Manual

Page 52

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4.4 Ribbon Feed Troubleshooting

Problem

Cause and remedy

Ribbon doesn't
wind.

Print mode is set to
direct-thermal printing.

Wrong ribbon path.

Ribbon wind direction is
reversed.

Ribbon wind tension is
not correct.

Change to the thermal-transfer
printing.

Use correct path.

Set it properly.

Set it properly.

Ribbon wrinkles.

Tension of ribbon holder
and ribbon winder is not
correct.

Print density (heating
factor) is not correct.

Angle of ribbon guide bar
is not correct.

Set it properly.

Correct the parameter of the Hnn
command with the printing
contents definition mode.

Contact our service personnel to
adjust the ribbon guide bar.

Note:

If narrow paper is used, the ribbon may wrinkle.

Decrease

the right head pressure by turning the offset adjustment screw to
prevent ribbon from wrinkling.

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