If you cannot solve a problem, Customer support (u.s.a.), If you ca nnot solve a problem – Canon ImageCLASS MF8050Cn User Manual

Page 145: Tr oubleshooting

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9-15

Tr

oubleshooting

If You Ca nnot Solve a Problem

Customer Support (U.S.A.)

If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at
1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hours
a day at the website http://www.canontechsupport.com.
Please have the following information ready when you contact Canon:

Product name (Color imageCLASS MF8350Cdn/MF8050Cn)
Serial number (a character string which consists of three alphabets and a 5-digit number and is indicated on the label located
inside the front cover of the machine)

MF8350Cdn

Serial No.

Serial Number

MF8050Cn

Serial No.

Serial Number

Place of purchase
Nature of problem
Steps you have taken to solve the problem and the results

WARNING

If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power cord, and contact
Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.

IMPORTANT

Attempting to repair the machine yourself may void the limited warranty.




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