Winco DPG-2145-001 - Manual (Page 51)

Manual 36526F DPG-21XX-00X Digital Controllers
Woodward 43
Engineering Services
Woodward offers various Engineering Services for our products. For these services, you
can contact us by telephone, by email, or through the Woodward website.

Technical Support

Product Training

Field Service
Technical Support is available from your equipment system supplier, your local Full-
Service Distributor, or from many of Woodward’s worldwide locations, depending upon the
product and application. This service can assist you with technical questions or problem
solving during the normal business hours of the Woodward location you contact.
Emergency assistance is also available during non-business hours by phoning Woodward
and stating the urgency of your problem.
Product Training is available as standard classes at many of our worldwide locations.
We also offer customized classes, which can be tailored to your needs and can be held
at one of our locations or at your site. This training, conducted by experienced
personnel, will assure that you will be able to maintain system reliability and availability.
Field Service engineering on-site support is available, depending on the product and
location, from many of our worldwide locations or from one of our Full-Service
Distributors. The field engineers are experienced both on Woodward products as well
as on much of the non-Woodward equipment with which our products interface.
For information on these services, please contact us via telephone, email us, or use our
website and reference
www.woodward.com/support , and then Customer
Support .
How to Contact Woodward
For assistance, call one of the following Woodward facilities to obtain the address and
phone number of the facility nearest your location where you will be able to get
information and service.
Electrical Power Systems
FACILITY PHONE NUMBER
Brazil --------------+55 (19) 3708 4800
China ----------- +86 (512) 6762 6727
Germany:
Kempen ----+49 (0) 21 52 14 51
Stuttgart ----- +49 (711) 78954-0
India --------------- +91 (129) 4097100
Japan -------------- +81 (43) 213-2191
Korea -------------- +82 (51) 636-7080
Poland -------------- +48 12 618 92 00
United States ---- +1 (970) 482-5811
Engine Systems
FACILITY PHONE NUMBER
Brazil --------------+55 (19) 3708 4800
China ----------- +86 (512) 6762 6727
Germany:
Stuttgart ----- +49 (711) 78954-0
India --------------- +91 (129) 4097100
Japan -------------- +81 (43) 213-2191
Korea -------------- +82 (51) 636-7080
The Netherlands - +31 (23) 5661111
United States ---- +1 (970) 482-5811
Turbine Systems
FACILITY PHONE NUMBER
Brazil --------------+55 (19) 3708 4800
China ----------- +86 (512) 6762 6727
India --------------- +91 (129) 4097100
Japan -------------- +81 (43) 213-2191
Korea -------------- +82 (51) 636-7080
The Netherlands - +31 (23) 5661111
United States ---- +1 (970) 482-5811
You can also contact the Woodward Customer Service Department or consult our
worldwide directory on Woodward’s website (
www.woodward.com/support ) for the
name of your nearest Woodward distributor or service facility.
For the most current product support and contact information, please refer to the latest
version of publication 51337 at
www.woodward.com/publications .