Troubleshooting – Desa VTGF33NRB User Manual

Page 28

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113134-01F

8

OBSERVED PROBLEM

Burner backfiring during

combustion

Slight smoke or odor during initial

operation

Moisture/condensation noticed

on windows

Heater produces a whistling noise

when burner is lit

When ignitor button is pressed,

there is no spark at ODS/pilot

(manual ignition mode)

REMEDY

1. Clean burner (see Cleaning

and Maintenance, page 25) or

replace burner orifice

2. Replace damaged burner

3. Replace regulator

1. Check burner for dirt and

debris. If found, clean burner

(see Cleaning and Mainte-

nance, page 25)

2. Replace regulator

3. Problem will stop after a few

hours of operation

1. Refer to Air for Combustion

and Ventilation requirements

(page 5)

1. Turn control knob to LO posi-

tion and let warm up for a

minute

2. Operate burner until air is

removed from line. Have gas

line checked by local natural

or propane/LP gas company

3. Observe minimum installation

clearances (see page 8)

4. Clean burner (see Cleaning

and Maintenance, page 25) or

replace burner orifice

1. Reconnect ignitor cable

2. Free ignitor cable if pinched

by any metal or tubing. Keep

ignitor cable dry

3. Tighten nut holding piezo

ignitor to base panel of log

set. Nut is located behind base

panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

TROUBLEShOOTING

Continued

POSSIBLE CAUSE

1. Burner orifice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing

processes and logs curing

1. Not enough combustion/ven-

tilation air

1. Turning control knob to

HI position when burner is

cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice

1. Ignitor electrode not con-

nected to ignitor cable

2. Ignitor cable pinched or

wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned

wrong

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