3 operation – D-Link KX-TDA100 User Manual
Page 226
4.1 Troubleshooting
226
Installation Manual
4.1.3
Operation
PROBLEM
PROBABLE CAUSE
SOLUTION
•
When using the
speakerphone on an APT,
nothing is audible.
•
The HANDSET/HEADSET
selector is set to the
"HEADSET" position.
•
When the headset is not used, set the
HANDSET/HEADSET selector to the
"HANDSET" position.
•
When using the
speakerphone/monitor
mode with a DPT, nothing is
audible.
•
The "HEADSET" mode is
selected by Personal
Programming, "Handset/
Headset Selection".
•
When the headset is not used, select
the "HANDSET" mode by Personal
Programming.
•
The PT does not ring.
•
The ringer volume is off.
•
Turn on the ringer volume.
•
During a power failure,
extensions connected to
ports 1 to 4 of MSLC16/
SLC16 and ports 1 to 2 of
DHLC8/SLC8 cards do not
operate.
•
A DPT or APT is connected
to the extension port.
•
The dialling mode (tone or
pulse) is incorrect.
•
Disconnect the DPT or APT and
connect an SLT.
•
Set the Tone/Pulse switch to the other
position.
•
Originating an outside call,
call transfer, or conference
cannot be performed.
•
The corresponding CO
button does not exist on the
PT.
•
Programme the CO button. Refer to
"1.19.2 Flexible Buttons" in the Feature
Guide.
•
Cannot register the PS.
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
Register the PIN set to the Hybrid IP-
PBX into the PS.
•
CS is not connected
properly.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
Switch all DIP switches off.
•
PS becomes out of range.
•
CSIF card is not working.
•
Install the CSIF card properly.
•
Cannot make calls using the
PS.
•
CS is not working.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
Switch all DIP switches off.
•
Location of CS is not good. •
Locate the CS properly (refer to "2.8.5
Site Survey Using the KX-TCA255/KX-
TD7590" or "2.9.5 Site Survey" ).
•
Access system of the PS is
not properly set.
•
Change the access system setting of
the PS to the appropriate system or
automatic.
•
Noise is frequent while using
the PS.
•
Conversations disconnect
while using the PS.
•
Call handover is not
working.
•
PS is out of CS coverage
area.
•
Locate the CS properly (refer to "2.8.5
Site Survey Using the KX-TCA255/KX-
TD7590" or "2.9.5 Site Survey" ).