D-Link KX-TDA100 User Manual

Page 236

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4.1 Troubleshooting

236

Installation Manual

300*

Digital trunk out of
synchronization

•

Network (digital trunk)
malfunction

•

Optional service card
malfunction: PRI, T1, E1

•

Wrong A/B switch setting:
PRI, T1, E1

•

Wrong termination switch
setting: PRI30, E1

•

Check the signals from the network

•

Check the cable

•

See if the A/B switch is set to A on the
corresponding optional service card

•

See if the termination switch is set
properly on the corresponding optional
service card: 120

Ω when using RJ45

connector; 75

Ω when using BNC

connector

•

See if the corresponding optional
service card is installed properly

•

Replace the corresponding optional
service card

301*

Digital trunk RAI
reception

302*

Digital trunk AIS
reception

303*

Multiframe out of
synchronization

304*

Frame error

305*

Data Link failure

•

Data link between the CS
and CSIF card or DHLC/
DLC card failed

•

Data link between the
network and PRI/BRI card
failed

•

Data link between the
network and IP-GW card
failed

•

Check the connection between the CS
and CSIF card or DHLC/DLC card

•

Check the connection between the
network and PRI/BRI card

•

Check the connection between the
network and IP-GW card

306

E1 Channel Block
failure

•

Network (digital trunk)
malfunction

•

Optional service card
malfunction: E1

•

Wrong A/B switch setting:
E1

•

Wrong termination switch
setting: E1

•

Check the signals from the network

•

Check the cable

•

See if the A/B switch is set to A on the
corresponding optional service card

•

See if the termination switch is set
properly on the corresponding optional
service card: 120

Ω when using RJ45

connector; 75

Ω when using BNC

connector

•

See if the corresponding optional
service card is installed properly

•

Replace the corresponding optional
service card

307

LAN No Carrier

•

IP-GW card not connected
to the LAN

•

Check the connection between the
LAN and IP-GW card

308

IP-GW LAN Loop
back Error

•

Detection of IP-GW LAN
Loop back Test error

•

Replace the corresponding optional
service card

•

Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)

309

IP-GW Core Data
Link Error

•

Detection of IP-GW Core
data Link error

•

Press the Reset Button

•

Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)

Error Code

Error Message

PROBABLE CAUSE

SOLUTION

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