Computer messages – Dell OptiPlex GX240 User Manual

Page 182

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Solving Problems

185

Computer Messages

If you receive a computer message, see the table below for suggestions on
resolving any problems indicated by the message. The computer messages
are listed alphabetically.

NOTE:

If the computer

message you received is
not listed in the table,
check the documentation
for the application
program that you were
running at the time the
message appeared and/or
the operating system
documentation for an
explanation of the
message and a
recommended action.

C o m p u t e r M e s s a g e s

Message

Cause

Action

Address mark not

found

The basic input/output

system (BIOS) found a

faulty disk sector or could

not find a particular disk

sector.

See “

Floppy Drive

Problems

,”

Hard Drive

Problems

.”

Alert! Previous

attempts at

booting this

system have failed

at checkpoint

[nnnn]. For help

in resolving this

problem, please

note this

checkpoint and

contact Dell

Technical Support.

The computer has failed to

complete the boot routine

three consecutive times for

the same error.

See “

Getting Help

” for

instructions on obtaining

technical assistance, and

report the checkpoint code

(nnnn) to the support

technician.

Attachment failed

to respond

The floppy drive or hard

drive controller cannot

send data to the associated

drive.

See “

Floppy Drive

Problems

” or

Hard Drive

Problems

.”

Bad command or

file name

The command for file

name you entered does not

exist or is not in the

pathname you specified.

Make sure you have spelled

the command correctly,

placed spaces in the proper

location, and used the

correct pathname.

Bad error-

correction code

(ECC) on disk read

The floppy drive or hard

drive controller detected

an uncorrectable read

error.

See “

Floppy Drive

Problems

” or

Hard Drive

Problems

.”

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