Dell OptiPlex GX240 - Manual (Page 206)

Getting Help 209
Name: _____________________________________________________ Date: ______________________________
Address: ___________________________________________________ Phone number: ______________________
Service tag (bar code on the back of the computer): ______________________________________________________
Express Service Code: _____________________________________________________________________________
Return Material Authorization Number (if provided by Dell support technician): _______________________________
Operating system and version: _______________________________________________________________________
Peripherals: ______________________________________________________________________________________
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Expansion cards: __________________________________________________________________________________
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Are you connected to a network? yes no
Network, version, and network card: __________________________________________________________________
Programs and versions: _____________________________________________________________________________
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See your operating system documentation to determine the contents of the computer’s startup files.
Print each file if possible. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code: ___________________________________________________________
Description of problem and troubleshooting procedures you performed: ______________________________________
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Diagnostics Checklist