Equipment-related problems – GAI-Tronics 262-001 Intrinsically-Safe Telephones User Manual

Page 7

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Pub. 42004-173G

Model 262-001 and 272-001 Intrinsically-Safe Telephones

Page 7 of 12

f:\standard ioms - current release\42004 instr. manuals\42004-173g.doc
08/14

Equipment-Related Problems

Problem Solution

There is no incoming ring tone.

1. Check the I.S. telephone panel.

2. Check the Model 263-000 IBU.

No receiver audio, no sidetone,
and cannot hear touch tones
when pressed.

1. Check the I.S. telephone panel.

2. Check the Model 263-000 IBU.

3. There may be a wiring open or a short in the connecting cable.

Cannot dial out, but can hear
touch tones when pressed.

1. Check the Model 263-000 IBU.

2. There is no TELCO connection or it is faulty.

I.S. telephone appears inactive.

1. Check the I.S. telephone panel.

2. Check the Model 263-000 IBU.

3. Ensure there is no wiring open in the connecting cable or at the I.S.

telephone.

CAUTION

Any field repairs on the intrinsically-safe design of the telephone are strictly prohibited. Any such
change will void ALL hazardous approvals. Please contact the GAI-Tronics Field Service Department at
800-492-1212 inside the USA, or 610-777-1374 outside the USA, for the Regional Service Center closest
to you.

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