Inova Labs XYC100B-SPT - Manual (Page 22)

20
TECHNICAL SUPPORT
Please contact the local medical equipment company that provided or
sold you the POC for any technical or emergency support.
If any additional information is needed, please contact Inova Labs’
Customer Care Team Monday-Friday 7:00AM-7:00PM CST, toll-free
at 1.800.220.0977 or 1.512.617.1744.
SERVICE LIFE
This section outlines the defined service life of the LifeChoice Activox
POC’s components. The service life of these components is dependent
on operating and environmental conditions. Daily use of the unit may
actually extend the replacement time for some of these items. It is
recommended that the device be powered on and run for a few hours,
if it is has not been used on a daily basis.
Should your device indicate an alarm that requires you to contact your
equipment provider, the provider may determine the device must be
sent in for service. The corresponding alarm triggered by an internal
component at the end of its service life is listed below.
Component Alarm Triggered
Sieve Bed Low Oxygen or Service Alarm
Compressor Low Oxygen, Low Pressure or Service Alarm
Should your device alarm for service (see Alarm Table on page 17),
switch to another source of oxygen and contact your equipment
provider.
The manufacturer recommends that you have an alternative source of
supplemental oxygen in the event of power outage, alarm condition or
mechanical failure. Although the Activox concentrator will operate 24
hours/7 days per week, daytime/nighttime, (as long as it is charged/
powered), in order to preserve the life of the POC this type of use
should be limited to situations when you are traveling, on vacation, or
other short term situations where your primary oxygen source is not
immediately available.