7 troubleshooting, 1 hardware, 2 measurement – K-Patents PR-33-S User Manual

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7 Troubleshooting

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© Copyright K-Patents 2015. All rights reserved.

7 Troubleshooting

7.1 Hardware

7.1.1 Message

HIGH SENSOR HUMIDITY

Tells that humidity measured inside the instrument exceeds 60 % relative humidity. The

reason may be moisture leaking in through prism seal or the cover being open.

Action: Please contact K-Patents.

7.1.2 Message

HIGH SENSOR TEMP

The temperature inside the instrument exceeds 65 °C (150 °F). To read this tempera-

ture, go to the diagnostics page (section 2.4.3). For action, see Section 3.1.1, “Choosing

sensor mounting location”.

7.2 Measurement

7.2.1 Message

OUTSIDE LIGHT ERROR

or

OUTSIDE LIGHT TO PRISM

Cause: The measurement is not possible or is disturbed because outside light reaches

the camera.

Action: Identify the light source and block the light from getting to the prism at the

sensor tip. The amount of outside light can be seen at BGlight on the diagnostics page.

7.2.2 Message

NO OPTICAL IMAGE

There are several possible causes to this message:

1. The prism is heavily coated. Remove sensor from line and clean prism manually.

2. There is moisture condensation in the sensor, see Section 7.1.1.

3. The sensor temperature is too high, see Section 7.1.2.

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