Troubleshooting – Marantz NR1403U User Manual

Page 94

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91

Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

Cause/Solution

Page

Power does not turn
on.

• Check whether the power plug is correctly inserted into the power

outlet.

• The protection circuit is active. Disconnect the power plug from

the electric outlet, wait 5 to 10 seconds and then insert it back
into the outlet.

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90

Power automatically
switches to standby
mode.

• The sleep timer is set. Turn on the power again, or change the

sleep timer settings.

• “Auto Standby” is triggered when no commands are received

for a set amount of time. To disable “Auto Standby”, set “Auto
Standby” in the menu to “Off”.

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76

Display is off.

• Set “Display” on the menu to something other than “Off”.

76

The STANDBY
indicator is blinking
red in intervals of
approximately 2
seconds.

• Due to the temperature rise within this unit, the protection circuit

is working. Please turn off power once, and re-apply the power
after the temperature has fallen sufficiently.

• Please re-install this unit in a place having good ventilation.

The STANDBY
indicator is blinking
red in intervals of
approximately 0.5
seconds.

• Please use speakers which have the specified impedance.
• The protection circuit has been activated because the speaker

cable core wires are touching, a core wire has come loose from
the terminal, or a core wire is touching the rear panel of this unit.
After unplugging the power cord, take corrective action such as
firmly re-twisting the core wire or taking care of the terminal, and
then reconnect the wire.

44
44

After turning on
the power, the
STANDBY indicator
is blinking red
in intervals of
approximately 0.5
seconds.

• This unit amplifier circuit has failed. Turn off the power and please

contact the marantz service adviser.

Symptom

Cause/Solution

Page

Set does not operate
properly.

• Reset the microprocessor.

93

GHDMIH

Symptom

Cause/Solution

Page

No audio is
output with HDMI
connection.

• Check the connection of the HDMI connectors.
• When outputting HDMI audio from the speakers, set “HDMI

Audio Out” on the menu to “AVR”.

• When outputting HDMI audio from a TV, set “HDMI Audio Out”

on the menu to “TV”.

10
65

65

No video is
output with HDMI
connection.

• Check the connection of the HDMI connectors.
• Set the input source to match the connected HDMI connector.
• Check whether the TV is compatible with copyright protection

(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.

10

10

,

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11

When the following
operations are
performed on
devices compatible
with HDMI control,
the same operations
occur on this unit.
• Power ON/OFF
• Switching audio

output devices

• Adjust volume
• Switch input source

• Set “HDMI Control” in the menu to “Off”.

Furthermore, if you do not want to link the power off operation
with devices compatible with HDMI control, set “P.Off Control”
in the menu to “Off”.

49

,

65

GVideoH

Symptom

Cause/Solution

Page

No picture appears.

• Check the connection between the video output terminal of this

unit and the input terminal of the TV.

• Match the input settings to the input terminal of the TV connected

to this unit.

9

,

13

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Inf
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DVD

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