NavCom StarFire - Manual

Troubleshooting Guide – StarFire™ License Requirements
This guide will step through the StarFire™ licensing process via NavCom’s StarUtil GUI program and binary data
interpretation.
For all receiver models, the end-user and purchasing agent are required to complete an End User License
Agreement (EULA) form in addition to a Purchase Order. The EULA can be obtained from any NavCom
authorized reseller or NavCom Sales. NavCom recommends that end users submit license renewals 15 to 30
days in advance to ensure uninterrupted service for field hardware.
SF-3050 GNSS Receivers
Required information:
 Unit serial number, located on the side panel of the SF-3050. The digital serial number matches the
unit serial number. In this product design, the StarFire receiver is located on the same board as the
GNSS receiver, which differs from older NavCom products as a result of technology advancements.
To retrieve the digital serial number from the receiver with StarUtil, follow these steps:
 Select Receiver Options from the Detailed Views menu
Renewal licenses are supplied to the end-user by Over-The-Air (OTA) broadcast. The customer selects the date
and time in GMT for the Over-The-Air broadcast of the StarFire license.
 The scheduled broadcast must be at least 3 business days after a valid P.O. is received by NavCom
Sales.
 Specify broadcast date and time in GMT on the P.O.
 NavCom confirms the date & time of broadcast via email.

The broadcast procedure for Over-The-Air StarFire licensing is subject to change.

For special-case scenarios, customers may request to receive the StarFire license via email
to upload via data cable using StarUtil-3000, or another controller solution. The request must
be specified in the P.O.
Rev. A i Release - October 09