NavCom StarFire to SW v3.0.12.0 - Manual

Troubleshooting Guide – Unable to Track StarFire After Updating to SW v3.0.12.0
Rev. A 1 Release – June 2012
This guide will step you through StarFire tracking problem after updating firmware from v1.x.x.x or v2.x.x.x to
v3.0.12.0 for Sapphire, SF-3050, and SF3040 receivers via NavCom’s StarUtil-3000 program.
If unable to track StarFire Satellites after updating firmware perform the steps below to begin tracking StarFire.
1. After successfully updating receiver firmware to v3.0.12.0, issue the following commands from the
StarUtil-3000 Input Terminal.
2. Send a ‘[ERASENVREC]STARFIREALM1B’ command.
3. Send a ‘[RESET]’ command.
4. Send a ‘[OUTPUT]SFSTATUS1B,ONTIME,1’ command to enable the StarFire Status message.