Troubleshootnig, Care & maintenance – LG GW-B489SMFZ User Manual

Page 17

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Before calling for service, check this list. It may save you both time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.


Possible Causes

Fridge-Freezer does not

• Power plug may be unplugged from the electric outlet.
Plug it in securely.

• House fuse has blown or circuit breaker has tripped.
Check and/or replace fuse and reset circuit breaker.

• Power cut.
Check house lights.

Fridge or Freezer Compart-
ment Temperature too warm

• Temperature control not set on proper position.

Refer to Temperature Control section.

• Appliance is placed close to heat source.

• Warm weather-frequent door openings.

• Door left open for a long time.

• Package holding door open or blocking air duct in freezer


Vibration or Rattling or
Abnormal Noise

• The floor on which the fridge-freezer is installed may be uneven or the
fridge-freezer may be unstable.

Make it even by rotating the leveling screw.

• Unnecessary objects placed in the back side of the fridge-freezer.

Frost or Ice Crystals on
frozen Food

• Door may have been left ajar or package holding door open.

• Too frequent or too long door openings.

• Frost within package is normal.

Moisture forms on Cabinet

• This phenomenon is likely to occur in a wet space.

Wipe it with a dry towel.

Moisture collects inside

• Too frequent or too long door openings.

• In humid weather, air carries moisture into fridge when doors are

Fridge has odor

• Foods with strong odors should be tightly covered or wrapped.

• Check for spoiled food.

• Interior needs cleaning.

Refer to CLEANING section.

Door not closing properly

• Food package is keeping door open.

Move packages that keep door from closing.

• Fridge-freezer is not level.

Adjust the leveling screws.

• The floor on which the fridge-freezer is installed may be uneven or

the fridge-freezer may be unstable.

Slightly raise the front side with the leveling screw.

Interior light does not work

• No power at outlet.

• When you want to replace the lamp, you must contact service agent.

No water dispensing

• To low water level in Water Tank.

Fill the Water Tank with over 2.3L water.

This manual is related to the following products: