Products for your application, Is always here to help you, Customer support – Thinklogical TLX Matrix Switch SNMP Traps User Manual
Page 25
®
TLX Matrix Switch SNMP Traps Manual
21
Rev. E - July, 2015
Customer Support
Thinklogical
®
is an engineering company and you will receive the information you require
directly from our most knowledgeable engineers
.
We believe that the first line of support comes from the design
engineers that developed each particular product.
Therefore, your questions or issues will be handled promptly by our in-house engineers who are
most familiar with your products.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website for current product offerings, support information and general information
about all of the products we offer.
Our internet website offers product information on all current systems, including technical
specification sheets and installation guides (for viewing online or for download), product diagrams
showing physical connections and other information you might need.
Internet: www.thinklogical.com
Note
: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not
have the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a
download.
Thinklogical
®
is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We
will do our best to respond to your email inquiries promptly. Please use the following email
addresses:
– Information on Thinklogical
®
and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.