ACTi Queue Management Server 1 - Manual (Page 3)

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ACTi Queue Management Server 1 User’s Manual
3
Table of Contents
1 About This Manual 2
Conventions Used in This Manual .................................................. 2
2 Legal Notice 5
Disclaimer ....................................................................................... 5
Copyright ........................................................................................ 5
Trademarks ..................................................................................... 5
3 Introduction 6
Product Overview ........................................................................... 6
System Architecture ........................................................................ 6
PC Hardware Requirements ............................................................ 7
4 Getting Started 8
Pre-requisites .................................................................................. 8
Installing the Program .................................................................... 8
License and Activation .................................................................. 11
Online Activation .......................................................................... 11
Offline Activation .......................................................................... 12
Step-by-step Activation Process .................................................. 12
Online Activation SOP 12
Offline Activation SOP 13
Verify Your License ....................................................................... 14
Storage Management ................................................................... 15
Email Notification ......................................................................... 17
5 Setup Queue Analysis Rules 19