Epson COLOR Copy Station 8600 User Manual

Page 6

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Chapter 4 Troubleshooting

General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Cannot configure the network interface or cannot print

from the network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Cannot print even if you have assigned the IP address to

the computer and the printer. . . . . . . . . . . . . . . . . . . . . . . . 218

Unable to start EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . 219
The message “EpsonNet Config cannot be used because

no network is installed.” appears when you start
EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

The message “Could not complete communicating

configuration data” appears when you send settings
to the network interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Unable to start EpsonNet Config with Web Browser. . . . . . 220
Unable to set the IP address using the arp/ping

commands.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

The Model Name and IP Address do not appear in the

EpsonNet Config dialog box. . . . . . . . . . . . . . . . . . . . . . . . 220

An extra account is generated when using the dial-up

network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Problems Specific to Your Network Environment . . . . . . . . . . . . 221

Windows Me/98 environment . . . . . . . . . . . . . . . . . . . . . . . . 221
Windows 2000/NT environment . . . . . . . . . . . . . . . . . . . . . . 222
Macintosh environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
NetWare environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Initializing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Reformatting the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . 227

Chapter 5 Tips for Administrator

Setting an IP Address on the Printer’s Control Panel . . . . . . . . . . 228

Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Setting an IP Address Using the arp/ping Command . . . . . . . . . 232

Checking the LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Setting and checking the new IP address . . . . . . . . . . . . . . . 234

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