Epson WorkForce DS-860 User Manual

Page 4

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Contents

Copyright and Trademarks

Operating System Versions

Safety Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . 7

Restrictions on copying. . . . . . . . . . . . . . . . . . . . 8

Getting to Know Your Product

Product Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Status Light and Display. . . . . . . . . . . . . . . . . . . . 11

Status light. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Page Separation Lever. . . . . . . . . . . . . . . . . . . . . . 13

Placing Originals on the Product

Loading Documents. . . . . . . . . . . . . . . . . . . . . . . 14

Document specifications. . . . . . . . . . . . . . . . . . 14
Loading a mixture of documents at different
sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Loading documents. . . . . . . . . . . . . . . . . . . . . . 16

Loading Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Loading Special Documents. . . . . . . . . . . . . . . . . . 22

Basic Scanning

Scanning from the Button. . . . . . . . . . . . . . . . . . . 27

Scanning Using Document Capture Pro. . . . . . . . . 27

Scanning Using Epson Scan . . . . . . . . . . . . . . . . . 28

Various Types of Scanning

Scanning to SharePoint or Cloud Service. . . . . . . . 30

Scanning Multiple Documents to Separate Files
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Assigning a Specified Scanning Setting to a
Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Scanning Stitched Images. . . . . . . . . . . . . . . . . . . 32

Adjusting the Scanned Image. . . . . . . . . . . . . . . . . 33

Software Information

Document Capture Pro. . . . . . . . . . . . . . . . . . . . . 35

How to start. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to access the help. . . . . . . . . . . . . . . . . . . 35

Epson Scan Driver . . . . . . . . . . . . . . . . . . . . . . . . 35

How to start. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
How to access the help. . . . . . . . . . . . . . . . . . . 35

Another Scanning Software. . . . . . . . . . . . . . . . . . 36

Checking and Installing Your Software. . . . . . . . . 36

Checking the software installed on your
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Uninstalling Your Software. . . . . . . . . . . . . . . . . . 36

Maintenance

Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 38

Cleaning inside the scanner. . . . . . . . . . . . . . . . . . 38

Replacing the Roller Assembly Kit. . . . . . . . . . . . . 41

Energy Saving. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Transporting the Product. . . . . . . . . . . . . . . . . . . 48

Using Security Slot. . . . . . . . . . . . . . . . . . . . . . . . 49

Updating the Firmware. . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting

Problems Indicated by status light. . . . . . . . . . . . . 50

Problems When Starting a Scan. . . . . . . . . . . . . . . 50

Using the button. . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Network Interface Unit. . . . . . . . . . . 51
How to unblock Document Capture Pro. . . . . . 51
Using scanning software other than Epson
Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Problems When Feeding Paper. . . . . . . . . . . . . . . 52

The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 52
Multiple sheets of paper are fed. . . . . . . . . . . . . 52
Double feed error has occurred. . . . . . . . . . . . . 53
Paper jams in the product . . . . . . . . . . . . . . . . . 53

Problems With Scanning Time. . . . . . . . . . . . . . . 55

Problems With Scanned Images. . . . . . . . . . . . . . . 55

Scan quality is unsatisfactory. . . . . . . . . . . . . . . 55
The scanning area is unsatisfactory. . . . . . . . . . 57

Problems Remain After Trying All Solutions. . . . . 57

Where To Get Help

Technical Support Web Site. . . . . . . . . . . . . . . . . . 58

Contacting Epson Support. . . . . . . . . . . . . . . . . . . 58

Before Contacting Epson. . . . . . . . . . . . . . . . . . 58

DS-860 User’s Guide

Contents

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