Epson WorkForce DS-860 - Manual (Page 55)

E
If there is paper jammed in the output tray, gently pull the paper out in the direction shown.
F
Close the scanner cover.
Problems With Scanning Time
❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a
Hi-Speed external USB port with your product, make sure it meets the system requirements.
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“System Requirements” on page 67
❏ Scanning at a high resolution takes a long time.
❏ When using security software, exclude the TWAIN.log file from monitoring, or set the TWAIN.log as a read-only
file. For more information on your security software's functions, see the help and so on supplied with the software.
The TWAIN.log file is saved in the following locations.
Windows XP:
C:\Documents and Settings\(user name)\Local Settings\Temp
Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
Problems With Scanned Images
Scan quality is unsatisfactory
Scan quality can be improved by changing the current settings or adjusting the scanned image.
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“Adjusting the Scanned Image” on page 33
DS-860 User’s Guide
Troubleshooting
55