Technical references and support, Troubleshooting – Rosen Aviation 0602 Series : Dual Blu-ray Player User Manual

Page 35

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Rosen Aviation

Dual Blu-ray DVD Player

Document Number: 104185

Revision: D
Date: 05/28/15

Template: 4.4.1.6FM2; Revision A; 12/06/12

Page 35 of 41

Player Location Top/Bottom drive

RS485 Address & Control designation (485 follows the player location)

Media Option (specifies whether or not the unit is a media share unit)

Temperature (displays current temperature readout (Fahrenheit) on the appropriate
player’s register)

Loader Region (L = Current region setting for selected loader)

DVD Region (D = Region setting of the player)

Blu-ray Region (B = Region setting of the player)

9. TECHNICAL REFERENCES AND SUPPORT

Check the

Rosen Aviation

website to ensure that you are working

with the most current revision of technical documentation.

Table 7 Technical references

Product

Part Number

Location

Universal Remote Control

Contact Rosen Sales for part number availability

RS-485 Network Message Definitions

9002933

Contact Rosen Technical Support

RS-232 External Controller Message
Formats

9002934

Contact Rosen Technical Support

Outline & Installation Drawings

0602-20x

www.rosenaviation.com

9.1. Troubleshooting

If the Dual Blu-ray DVD player does not function properly, refer to the following troubleshooting
table for symptoms and possible solutions before contacting Rosen Technical Support.

Note: Always use an oscilloscope to verify the video signal. Always use a multimeter to verify
voltages. Check actual results against the requirements described in this manual.

Table 8 Troubleshooting tips

Problem

Possible Solutions

USB drive not
recognized

Verify USB drive is formatted for either FAT32 or NTFS.

Unable to control via
RS-485

Verify RS-485 address of the Dual Blu-ray player has been set correctly
per section

5.4

.

No SDI Video output

Verify nothing connected to the DVI/HDMI connector on the back of the
Dual Blu-ray unit.

No metadata displayed
for MP3/WMA files

Not all MP3/WMA files are encoded with metadata. Verify the file in
question does have encoded metadata.

Analog audio too low

Adjust the volume level with an Rosen universal remote control.

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