PLANET VRT-420N - Manual (Page 69)

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4. Try to know what computers do on your local network. If someone’s transferring big files, other
people will think Internet is really slow.
5. If this never happens before, call you Internet service provider to know if there is something wrong
with their network.
 I can’t log onto web management interface: password is wrong
1. Make sure you’re connecting to the correct IP address of the router!
2. Password is case-sensitive. Make sure the ‘Caps Lock’ light is not illuminated.
3. If you really forget the password, do a hard reset.
 Router become hot
1. This is not a malfunction if you can keep your hand on the router’s case.
2. If you smell something wrong or see the smoke coming out from router or A/C power adapter, please
disconnect the router and A/C power adapter from utility power (make sure it’s safe before you’re
doing this!), and call your dealer of purchase for help.
 The date and time of all event logs are wrong
1. Adjust the internal clock of router.