Canon EOS 1D X Mark II - Manual (Page 119)

119
Responding to Error Messages
 In the case of [EOSUtility], is EOS Utility running?
 Start EOS Utility and re-establish the connection (p.56).
 In the case of [Smartphone], is Camera Connect running?
 Establish a connection using Camera Connect (p.76).
 Are the transmitter and the access point set to use the same
encryption key for authentication?
 This error occurs if the encryption keys do not match when the
authentication method for encryption is set to [Open system].
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct encryption key for
authentication is entered on the transmitter (p.32).
 Are the target device and access point turned on?
 Turn on the target device and access point, then wait a while. If a
connection still cannot be established, perform the procedures to
establish the connection again.
What to check on the transmitter
 On the transmitter, IP address is set to [Auto setting]. Is this
the correct setting?
 If no DHCP server is used, configure settings after setting the IP
address to [Manual setting] on the transmitter (p.144).
11: Connection target not found
12: Connection target not found
21: No address assigned by DHCP server