4 troubleshooting – Philips VoiceTracer Audio Recorder User Manual

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Table of contents

9.4 Troubleshooting

Problem

Possible cause/solution

The device does not turn on • The batteries or rechargeable batteries

are not inserted correctly.

X

Check to ensure that the batteries

or rechargeable batteries are correctly
inserted. Make sure the polarity is
correct.

• Batteries are empty.

X

Replace or recharge the batteries.

The device does not playback
recordings

• The keypad lock may be enabled.

X

Slide the HOLD switch to the

"Off" position.

• No recordings are saved in the device.

The device does not
respond.

Remove the batteries/rechargeable
batteries and insert them again.

I cannot hear anything from
the speaker.

• A headset is connected to the device.
• The volume is at the lowest setting.

Problem

Possible cause/solution

The recording session does
not start

• Voice activation may be switched on.
• Keypad lock (HOLD) is switched on.

X

Slide the HOLD switch to the

"Off" position.

• The maximum number of recordings

may have been reached or the available
space for recording is full.

X

Delete some recordings or move

them to an external device.

I cannot hear anything from
the headphones.

• The headphones are incorrectly

connected.

X

Check the headphone connection.

• The volume is at the lowest setting.

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