NETGEAR Nighthawk M1 MR1100 AC1000 Wireless Dual-Band Gigabit Mobile Router User Manual

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Power Off the Mobile Router Manually............................................................73
Power Off the Mobile Router From the NETGEAR Mobile App.......................73
Power Off the Mobile Router From a Web Browser.........................................74

View Details About Your Mobile Router................................................................74

View Mobile Router Details From the NETGEAR Mobile App.........................74
View Mobile Router Details From a Web Browser...........................................75

Chapter 9 Frequently Asked Questions

Why can’t my device connect to the mobile router?.............................................77
Why can’t I access the Internet?..........................................................................77
Why is the signal indicator always low?...............................................................77
Why is the download or upload speed slow?.......................................................77
What do I do if I forget my admin login password?..............................................78
How do I disconnect from the mobile broadband network?.................................78
The LCD is not lit. How do I know if the mobile router is still powered on?..........78
How do I find my computer’s IP address?............................................................78

How do I find my computer’s IP address on a Windows 7, Windows Vista, or
Windows XP device?.......................................................................................79
How do I find my computer’s IP address on a Windows 8 device?.................79
How do I find my computer’s IP address on a Mac OS X device?..................79
How do I find my computer’s IP address on devices running other operating
systems?.........................................................................................................79

How do I find a device’s MAC address?...............................................................80

How do I find a device’s MAC address on a Windows 7, Vista , or XP
device?............................................................................................................80
How do I find a device’s MAC address on a Windows 8 device?....................80
How do I find a device’s MAC address on a Mac OS X device?.....................80

Where can I find more information?.....................................................................81

Chapter 10 Troubleshooting

Diagnostics..........................................................................................................83
The WiFi Network Name Is Not in the List of Networks.......................................83
The No Signal Icon Displays................................................................................83
Cannot Log In to the Mobile Router Using a VPN................................................83
The Mobile Router Cannot Connect to a Computer Running Windows Vista......84
The Mobile Router Does Not Connect to the Cellular Network............................84

Appendix A Specifications

Mechanical Specifications....................................................................................86
Environmental Specifications...............................................................................86
Supported RF Bands...........................................................................................86

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Nighthawk LTE Mobile Hotspot Router Model MR1100

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