Data-Tronix 4-Input IPTV Encoder Modulator (1 RU) - Manual (Page 17)

DT-IPTV-QAM-ASI-4HC | Manual V1.0 | 06112019
17
Product Notes:
Warranty
DATATRONIX 1-Year Limited Warranty
DATATRONIX. (the "Company") warrants to the Original Purchaser that the item purchased is free from defects in
workmanship or material under normal use. This warranty starts on the date of shipment of the hardware to the Original
Purchaser.
During the warranty period, the Company agrees to repair or replace, at its sole option, without charge to Original Purchaser,
any defective component. To obtain service, the Original Purchaser must return the item to the Company properly packaged
for shipping. All defective products must be returned to the Company within thirty (30) days of failure. Products must be
returned with a description of the failure and Return Merchandise Authorization (RMA) number supplied by the Company.
To receive a RMA number and a return shipping address on where to deliver the hardware, call 610-429-1821. The shipping,
and insurance charges incurred in shipping to the Company will be paid by Original Purchaser, and all risk for the hardware
shall remain with the Original Purchaser until such time as Company takes receipt of the hardware. Upon receipt, the
Company will promptly repair or replace the defective unit, and then return said unit to Original Purchaser, shipping prepaid.
The Company may use reconditioned or like-new parts or units, at its sole option, when repairing any hardware. Repaired
products shall carry the same amount of outstanding warranty as from original purchase. Any claim under the warranty must
include dated proof of purchase or invoice. In any event, the Company's liability for defective hardware is limited to repairing
or replacing the hardware.
This warranty is contingent upon proper use of the hardware by Original Purchaser and does not cover: if damage is due to
Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), accident, unusual physical,
electrical, or electromechanical stress, modifications, neglect, misuse, operation with media not approved by the Company,
tampering with or altering of the hardware, riot, war, invasion, act of foreign enemies, hostilities (regardless of whether war is
declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities,
nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity,
air conditioning, or humidity control, internet, network, or telephone service
The warranties given herein, together with any implied warranties covering the hardware, including any warranties of
merchantability or fitness for a particular purpose, are limited in duration to one year from the date of shipment to the
Original Purchaser. Jurisdictions vary with regard to the enforceability of warranty limitations, and you should check the laws
of your local jurisdiction to find out whether the above limitation applies to you.
The Company shall not be liable to your for loss of data, loss of profits, lost savings, special, incidental, consequential,
indirect, or other similar damages arising from breach of warranty, breach of contract, negligence, or other legal action even
if the Company or its agent has been advised of the possibility of such damages, or for any claim brought against your by
another party. Jurisdictions vary with regard to the enforceability of provisions excluding or limiting liability for incidental or
consequential damages. You should check the laws of your local jurisdiction to find out whether the above exclusion applies
to you.
This warranty allocates risks of product failure between Original Purchaser and the Company. The Company's hardware
pricing reflects this allocation of risk and the limitations of liability contained in this warranty. The warranty set forth above
is in lieu of all other express warranties, whether oral or written. The agents, employees, distributors, and dealers of the
Company are not authorized to make modification to this warranty, or additional warranties binding on the Company.
Accordingly, additional statements such as dealer advertising or presentations, whether oral or written, do not constitute
warranties by the Company and should not be relied upon.
This warranty gives you specific legal rights. You may also have other rights which vary from one jurisdiction to another.