Hearth and Home Technologies CB1200I-B - Manual (Page 27)

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Septemer 1, 2008 7014-083E Page 27
CB1200-I Pellet Insert
H. Frequently Asked Questions
WARNING
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Firepot floor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to com-
bustibles to appliance
• Within space required for loading or ash
removal.
Back side of Firepot
Firepot floor left open
ISSUES SOLUTIONS
1. Metallic noise. 1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. Ash buildup on glass. 2. This is normal. Clean the glass.
3. Glass has turned dirty. 3. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
4. Fire has tall flames with black tails and is lazy. 4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
5. Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
start-up and not enough air. Close down feed rate 1/4
inch (6mm) at a time until this no longer happens.
6. Large flame at start-up. 6. This is normal. Flame will settle down once the fire is
established.
Figure 27.1 - DO NOT LEAVE FIREPOT FLOOR OPEN