HP 1055CMHP - Manual (Page 20)

Troubleshooting
1-8
HP DesignJets 1050C and 1055CM Printers Service Manual
problem as explained as follows.
WARNING In each case, make sure that you power OFF the printer before
attempting any procedures to resolve the problem.
Printhead Cleaner Path
1 Open the right door of the printer and check for any visible
obstacles restricting the movement of the Service Station. Manually
move the Service Station, checking for smooth and free movement.
Paper Path
1 Open the Window and check for any visible obstacles restricting the
movement of the Drive Roller. If there is a wrinkled mass of media
inside the paper path, lift the Pinch wheels (using the Media Load
Handles) and clear the obstruction. If you cannot reach the media,
remove the Electronics Module (
⇒
Page 8-25) and the Roller Guide
(
⇒
Page 8-66) from the Rear of the Printer to gain better access.
2 If this shutdown happens at the end of a Roll of Media, it could be
because the media is stuck firmly to the Roll. Lift the Pinch wheels
(using the Media Load Handles) and pull the media clear.
3 Replace media spindle if broken.
4 Replace the Paper-Axis Motor
⇒
Page 8-12.
Printhead Path
When a shutdown occurs in the Printhead path, you will get the
message "Switch Power Off / Check Printhead Path (*). The (*)
will be a number, which will give an indication on where the failure
occurred:
PWM Shutdown (1) and Energy Shutdown (3)
1 Clean Slider Rods and Apply Oil along the complete axis of the
Slider Rods. After applying the Oil, perform the Scan-Axis Test
⇒
Page 4-17 and check that the values are within the given limits.
2 Replace the Scan-Axis Motor
⇒
Page 8-33.
Velocity Shutdown (2)
1 Open the Window and check for any visible obstacles restricting the
movement of the Carriage Assembly. Try and move the Carriage
Assembly manually, checking for smooth and free movement.
2 Check that the Encoder Strip is clean. If necessary, clean Encoder
Strip using a damp cloth.