HP 1055CMHP - Manual (Page 26)

Troubleshooting
1-14
HP DesignJets 1050C and 1055CM Printers Service Manual
Solving Media-Handling Problems
The Front Panel Keeps Indicating that Media Is Misaligned or
Incorrectly Positioned
Roll media
n The roll may be loaded the wrong way. The paper should load
over the roll toward you.
n The paper may be loaded at an angle. The right-hand edge must
be parallel to the white line on the paper entry roller.
WARNING Ensure that the paper is wrapped tightly on the roll. This is a
very important step to remember because if this is not done, the
media may be loaded at an angle, causing the media to be
rejected.
n Perform the manual alignment procedure (Refer to the User’s
Guide).
n Check that the paper is correctly loaded onto the spindle.
Sheet media
n It must be loaded with the right-hand edge against the blue
perforated line on the printer.
n The media may be crumpled or warped or may have irregular
edges.
n If you are using hand-cut media, the edges may not form a right-
angle or they may be rough. Do not use hand-cut media. Use only
purchased sheet media.
n If the media you are trying to load is very slippery, hold the
media with both hands, and gently push the media into the printer
until it buckles upwards in the middle, this will help the printer to
load it.
n If the overdrive is covered in dust, it will have problems picking
up the sheet media during the load process. Clean the Overdrive
using the Overdrive Cleaning Service Utility
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