HP 3550 User Manual
Page 187
Transparencies or glossy paper will not feed
Cause
Solution
Unsupported transparencies may have been
loaded.
Use transparencies designed for HP Color
LaserJet printers.
The correct paper type is not specified in the
software or printer driver.
Verify that the correct paper type is selected in
the software or printer driver.
The tray is overfilled.
Remove excess paper from the tray. Make sure
the paper does not exceed the maximum stack
height indicator mark in Trays 2 or 3. Do not
exceed the maximum stack height for Tray 1.
Paper in another tray is the same size as the
transparencies, and the printer is defaulting to
the other tray.
Make sure that the tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
paper type loaded.
The tray containing the transparencies or glossy
paper is not configured correctly for type.
Make sure that the tray containing the
transparencies or glossy paper is selected in the
software application or printer driver. Use the
printer control panel to configure the tray to the
paper type loaded. See
Envelopes jam or will not feed in the printer
Cause
Solution
Envelopes are loaded in an unsupported tray.
Only Tray 1 can feed envelopes.
Load envelopes into Tray 1.
Envelopes are curled or damaged.
Try using different envelopes. Store envelopes in
a controlled environment. See
for
more information.
Envelopes are sealing because the moisture
content is too high.
Try using different envelopes. Store envelopes in
a controlled environment.
Envelope orientation is incorrect.
Verify that the envelope is loaded correctly. See
This printer does not support the envelopes
being used.
Supported paper weights and sizes
HP LaserJet Printer Family Print Media
Specification Guide.
Tray 1 is configured for a size other than
envelopes.
Configure Tray 1 size for envelopes.
Output is curled or wrinkled
Cause
Solution
Paper does not meet the specifications for this
printer.
Use only paper that meets the HP paper
specifications for this printer. See
.
Paper handling problems (continued)
ENWW
Paper handling problems
175