HP 3550 User Manual
Page 194
Printer is on but is not receiving data
Cause
Solution
The printer has not been correctly named for the
network or Macintosh.
For Macintosh, use the appropriate utility to
name the printer on the network. From the
Chooser, select the AppleTalk zone and the
printer.
Unable to select the printer from the computer
Cause
Solution
If you are using a switch box, the printer may not
be selected for the computer.
Select the correct printer through the switch box.
The printer’s Ready indicator light is not lit.
Press
S
TOP
to return the printer to the Ready
state.
A printer message other than Ready appears on
the printer control panel.
The correct printer driver is not installed in the
computer.
Install the correct printer driver.
The correct printer and port are not selected on
the computer.
Select the correct printer and port.
The network is not configured properly for this
printer.
Use the network software to verify the printer’s
network configuration, or consult with the
network administrator.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
A message appears that 2-sided printing is not available for the type and size selected
Cause
Solution
The paper requested is not supported for
automatic 2-sided printing.
Make sure manual 2-sided printing is enabled.
See
Gaining access to printer driver settings
.
Printer response problems (continued)
182
Chapter 8 Problemsolving
ENWW