HP 4752 - Manual (Page 3)

3
Before Calling
Before calling for help, try the support options 1 and 2 above.
If you cannot solve the problem using these resources, call an HP service
technician while you are in front of your computer and projector. Please
be prepared to provide the following information:
• The digital projector’s model and serial numbers
• The computer's model and operating system
• Messages displayed at the time the situation occurred
• Answers to these questions:
Has this situation happened before?
Can you re-create it?
When did this happen?
Did you add any new hardware or software around the time this
situation began?
What steps have you taken to solve the problem?
Support Phone Number
If you need help solving a problem, contact HP telephone support at the
number listed on the back of this guide. Visit www.hp.com/support for
the latest phone number for your country or region.
Obtaining HP Repair
If your HP digital projector needs to be repaired, call HP telephone
support. A trained HP service technician will diagnose the problem and
coordinate the repair process. HP support will direct you to the best
solution, whether it is an authorized service provider or an HP facility.
Repair covered by the limited warranty is provided at no additional cost
during the limited warranty period. After the warranty period, you will
be quoted a repair cost.