Document Outline

• Lifetime Warranty
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    • TokenLink‚ III 16/4 ISA Adapter User Guide
    • Part No. 09-0572-000 Published October 1995
• 3Com Corporation n 5400 Bayfront Plaza n Santa...
  • 3Com Corporation, 1995. All rights reserved. No ...
  • 3Com Corporation reserves the right to revise this...
  • 3Com Corporation provides this documentation witho...
  • UNITED STATES GOVERNMENT LEGENDS: If you are a Uni...
  • For units of the Department of Defense: Restricted...
  • For civilian agencies: Restricted Rights Legend: U...
  • The software described in this documentation is fu...
  • 3Com, 3+Open, CardFacts, NetFacts, SoftHub, TokenD...
  • IBM, Personal System/2, OS/2, and PS/2 are tradema...
  • Manual written by Steve Hailes and revised by Jean...
  • Contents
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • A
    • B
    • C
    • D
  • Figures
  • Tables
  • About This Guide
• Introduction
• How to Use This Guide
  • 3C619C adapter overview
  • Chapter 1
  • 3C619C adapter hardware installation procedures
  • Chapter 2
  • Instructions for using the AutoLink feature for Ne...
  • Chapter 3
  • Standard installation and configuration instructio...
  • Chapter 4
  • Network drivers installation instructions
  • Chapter 5
  • Network driver installation instructions for Windo...
  • Chapter 6
  • Troubleshooting tips and procedures
  • Chapter 7
  • 3C619C Configuration and Diagnostic Program
  • Appendix A
  • 3C619C adapter specifications and configuration de...
  • Appendix B
  • Error messages descriptions
  • Appendix C
  • Technical support
  • Appendix D
  • Definition of terms used in this guide
  • Glossary
• Conventions
  • Table1 Text Conventions
  • Text represented as screen display
  • This typeface is used to represent displays that a...
  • Login:
  • Text represented as commands
  • This typeface is used to represent commands that y...
  • A: Install
  • Italics
  • Italics are used to denote new terms or emphasis.
    • Table2 Notice Icons
  • Information Note
  • Information notes call attention to important feat...
  • Caution
  • Cautions contain directions that you must follow t...
  • Warning
  • Warnings contain directions that you must follow f...
  • Introduction
• TokenLink III 16/4 ISA Token Ring Adapter Features...
  • Automatic adapter configuration
  • Compliance with IEEE 802.5 standards
  • 100% IBM compatibility
  • Full duplex enabled
  • Standard universal Boot PROM
• Installation and Configuration Options
  • AutoLink installation
  • Standard installation and configuration
  • Microsoft‚ Windows NT‰ and Windows‚ 95 installatio...
  • AutoLink Installation
    • Figure1-1 Adapter Installation and Configuration
  • Standard Installation and Configuration
  • Windows Installation and Configuration
• Transcend PC Link SmartAgent Software
• Troubleshooting
• 100% Compatibility
  • Money-Back Guarantee
    • 2
      • Installing the 3C619C Adapter
        • PC Requirements
        • Taking Safety Precautions
        • Inspecting the Adapter
        • Installing the Adapter
        • Connecting to the Network
          • Figure2-1 3C619C Adapter Installation
• PC Requirements
  • An ISA- or EISA-bus PC with at least 640 K of RAM ...
  • An available 16-bit (ISA) or 32-bit (EISA) expansi...
  • A high-density 3.5 inch floppy diskette drive.
  • Network drivers.
  • Cabling type 3 (UTP) or types 1 or 6 (STP).
  • TokenDisk diskette with the installation, configur...
  • One of the following operating systems:
    • OS/2‚ version 1.x or later (Novell‚ NetWare‚ OS/2 ...
    • NetWare 2.1x or 2.2 (Novell NetWare 286 Server)
    • NetWare 3.1x or later (Novell NetWare 386 Server)
    • MS-DOS‚ version 3.2 or later (Microsoft‚ DOS LAN M...
    • MS-OS/2 version 1.x or later (Microsoft OS/2 LAN M...
    • IBM OS/2 EE version 1.1 or later (IBM LAN Server/ ...
    • IBM OS/2 version 2.0 or later (IBM LAN Server)
    • Windows NT version 3.51 or later or Windows 95
  • Available memory to load the 3C619C adapter driver...
  • Multistation access unit (MAU), controlled access ...
• Taking Safety Precautions
  • 1 Turn off the PC and unplug the unit from its pow...
  • 2 Remove any jewelry from your hands and wrists.
  • 3 Make sure to use only insulated or nonconductive...
• Inspecting the Adapter
  • TokenLink III 16-bit ISA adapter (3C619C)
  • TokenLink III 16/4 ISA Adapter User Guide
  • TokenDisk diskette for the TokenLink III family of...
  • 1 Carefully lift the adapter out of the box and se...
  • 2 Return all packing materials to the shipping con...
  • 3 Remove the adapter from its antistatic bag.
  • 4 Check the adapter for any visible signs of damag...
• Installing the Adapter
  • 1 Remove the PC’s cover and choose an empty expans...
    • Figure2-2 Removing the Cover
    • Figure2-3 Removing the Backplate
  • 2 Remove the screw holding the expansion slot’s ba...
  • 3 Insert the 3C619C adapter into the empty expansi...
  • 4 Replace the PC’s cover.
  • 5 Proceed to the next section, “Connecting to the ...
    • Figure2-4 Installing the Adapter
• Connecting to the Network
  • Connecting to Shielded Twisted-pair (STP) Cable
    • 1 Locate the adapter’s DB-9 connector on the backp...
      • Figure2-5 Attaching the STP Cable with the DB-9 C...
    • 2 Locate the DB-9 connector on the shielded twiste...
    • 3 Connect the cable’s DB-9 connector to the adapte...
    • 4 Connect the other end of the cable to a network ...
  • Connecting to Unshielded Twisted-pair (UTP) Cable
    • 1 Locate the adapter’s RJ-45 port on the backplate...
      • Figure2-6 Attaching the UTP Cable with the RJ-45 ...
    • 2 Align the RJ-45 plug on the end of the unshielde...
    • 3 Insert the RJ-45 plug into the adapter port.
    • 4 Connect the other end of the cable to a dual acc...
    • 3
      • Using the AutoLink Feature for NetWare
        • Figure3-1 AutoLink Installation Process
        • Configures the 3C619C adapter.
        • Tests the adapter.
        • Installs the DOS ODI client driver.
        • Logs in to the server and updates the NetWare clie...
        • Modifies the CONFIG.SYS, AUTOEXEC.BAT, and NET.CFG...
• AutoLink Requirements
  • The 3C619C adapter must be installed in your PC an...
  • NetWare on the server must be version 2.2 or later...
  • After running the AutoLink program, you need an ac...
• AutoLink Options
  • A 3Install account on the server allows the AutoLi...
  • The AUTOLINK.CFG file can be used to modify the Au...
• Avoiding Memory Manager Conflicts
  • 1 Make a backup copy of the CONFIG.SYS file. Type:...
  • 2 Edit the CONFIG.SYS file on your PC to exclude t...
  • 3 Save the CONFIG.SYS file and exit the text edito...
  • 4 Reboot the PC.
• Using the AutoLink Feature
  • 1 Place the TokenDisk diskette in a floppy drive o...
  • 2 Type at the prompt:
  • 3 To accept the terms and conditions of the 3Com e...
  • 4 Enter the correct ring speed and configuration m...
  • 5 Remove the TokenDisk diskette and press any key ...
  • 6 Log in to the NetWare server using your user ID ...
  • 4
    • Standard Installation and Configuration
      • Figure4-1 Standard Installation and Configuration...
• Configuration Requirements
  • The 3C619C adapter must be installed in your PC an...
  • No drivers should be loaded.
• Auto Configuring the 3C619C Adapter in an ISA PC
  • 1 Make sure the 3C619C adapter has been properly i...
  • 2 Boot your PC under DOS, version 3.2 or later.
    • a Do not load network drivers.
    • b Be aware that terminate and stay resident progra...
    • c If you are using a memory management utility, yo...
  • 3 Place the TokenDisk diskette in a floppy drive o...
  • 4 Type at the prompt:
  • 5 The first time you use the diskette to install t...
  • 6 Read the next screen and press [Enter].
  • 7 When the main menu shown in Figure4-2 appears, ...
    • Figure4-2 Main Window with Auto Configure Selecte...
  • 8 When prompted, select the operating mode and spe...
    • 3Com mode, 16 Mbps
    • 3Com mode, 4 Mbps
    • IBM mode, 16 Mbps
    • IBM mode, 4 Mbps
      • Table4-1 3Com Mode versus IBM Mode
      • Supports existing IBM 16/4 drivers
      • Requires 3Com drivers for expanded configuration s...
      • Maximum of 2 adapters
      • Maximum of 6 adapters
      • 4 IRQ levels
      • 8 IRQ levels
      • 2 I/O Base addresses (A20h, A24h)
      • 32 I/O Base addresses
• Changing Software Option Settings
  • Table4-2 Initial 3Com and IBM Mode Option Setting...
  • Configuration Mode
  • 3Com
  • IBM
  • I/O Base Address
  • A20h (first adapter)
  • A20h (primary adapter)
  • Interrupt Request Level
  • 2(9)
  • 2(9)
  • Ring Speed
  • 16 Mbps
  • 16 Mbps
  • BIOS/MMIO Base Address
  • CC000
  • CC000
  • RAM Page Size
  • 16 K
  • 16 K
  • Shared RAM Address Range
  • D8000–DBFFF
  • D8000–DBFFF
  • (continued)
  • Memory Mode
  • 16 bit
  • 16 bit
  • I/O Mode
  • 16 bit
  • 16 bit
  • IRQ Driver Type
  • Edge Triggered
  • AutoSwitch
  • Disabled
  • Boot PROM
  • Disabled
  • Zero Wait State
  • Enabled
  • 1 Make sure the 3C619C adapter has been properly i...
  • 2 Boot your PC under DOS, version 3.2 or later.
    • a Do not load network drivers.
    • b Be aware that terminate and stay resident progra...
    • c If you are using a memory management utility, yo...
  • 3 Place the TokenDisk diskette in a floppy drive o...
  • 4 Type at the prompt:
  • 5 When the AutoLink Information screen appears, pr...
  • 6 From the main menu, select Configuration/Diagnos...
  • 7 When the next screen appears, select Configurati...
  • 8 Highlight Install and press [Enter].
  • 9 Press [Enter] to select Configure Adapter.
    • Figure4-3 Adapter Configuration Screen
  • 10 Use the arrow keys to highlight a desired param...
  • 11 Use the arrow keys to scroll through the list o...
  • 12 Continue this procedure with any of the other o...
  • 13 Press [Tab] three times to highlight <OK>. Pres...
  • Changing Settings for Multiple Adapters
  • Video Conflicts with BIOS/MMIO and Shared RAM Addr...
    • 5
      • Installing Network Drivers
        • Figure5-1 Network Drivers Installation Process
        • Novell NetWare DOS ODI driver (3CTOKEN.COM)
        • NetWare OS/2‚ ODI (3CTOKEN.SYS)
        • NetWare server driver (3CTOKEN.LAN)
        • NDIS 2.01 DOS driver (TLNK3.DOS)
        • NDIS 2.01 OS/2 driver (TLNK3.OS2)
        • NDIS 3.0 driver for Windows NT and Windows 95
        • IBM LAN Server
        • Banyan‚ VINES‚
        • DEC‚ PATHWORKS‚
        • 3Com 3+Open‚
        • Artisoft‰ LANtastic‚/AI
        • Microsoft LAN Manager
• Installing the Novell NetWare Driver
  • 1 From the main menu shown in Figure5-2, select N...
  • 2 When the next screen appears, select Install Nov...
  • 3 When the next screen appears, select Copy DOS OD...
    • Figure5-2 Main Menu with Network Drivers Option S...
    • Figure5-3 Network Drivers Menu
  • 4 At the prompt, enter a path for the destination ...
  • 5 Exit to DOS and follow the instructions in the n...
  • Updating the PC Startup Files
    • 1 Modify the AUTOEXEC.BAT file to include the foll...
    • 2 Edit your CONFIG.SYS file and include the follow...
    • 3 Reboot your PC.
  • Installing the OS/2 Network Driver for NetWare
  • Installing the Server Driver for NetWare
  • NetWare Systems with Multiple Adapters
• Installing the NDIS 2.01 Driver
  • 1 Select Network Drivers on the main menu and pres...
  • 2 Select NDIS Driver Installation and Information ...
  • 3 Select your network operating system.
  • 4 Follow the instructions provided.
  • Updating the PC Startup Files
    • 1 Create a LANMAN subdirectory from the root of yo...
    • 2 Build a PROTOCOL.INI file in the LANMAN subdirec...
    • 3 If you have not already done so, copy the 3Com D...
    • 4 Add the following lines to your CONFIG.SYS file ...
  • NDIS Systems with Multiple Adapters
    • Sample PROTOCOL.INI File
• Updating the Current NDIS Driver
  • 1 From the main menu, select Network Drivers and p...
  • 2 Select NDIS Driver Installation and Information....
  • 3 Select Update NDIS Driver and press [Enter].
  • 4 Exit the program and remove the TokenDisk disket...
  • 5 Reboot your PC.
• Using IBM Drivers
  • Obtaining IBM Network Drivers
    • Copy IBM 16/4 Token Ring Adapter drivers supplied ...
    • Use the Remote Program Load (RPL) program to downl...
    • Use the IBM 16/4 Token Ring Adapter drivers that a...
  • Using Remote Program Load (RPL)
    • Before Using RPL
    • Enabling RPL
    • 1 Boot your PC under DOS.
    • 2 Make sure that the backup copy of the TokenDisk ...
    • 3 At the diskette prompt, type:
    • 4 From the Install pull-down menu, select Configur...
    • 5 Using the arrow keys, move to Boot PROM.
    • 6 Press [Enter] and select Enable.
    • 7 Press [Enter].
    • 8 Select OK and press [Enter] to save the setting....
    • 9 Remove the diskette from the drive and reboot th...
    • 10 Type H to boot from your local hard disk, or pr...
      • Disabling RPL
    • 1 Boot your PC under DOS.
    • 2 Make sure that the backup copy of the TokenDisk ...
    • 3 At the diskette prompt, type:
    • 4 From the Install pull-down menu, select Configur...
    • 5 Using the arrow keys, move to Boot PROM.
    • 6 Press [Enter] and select Disable.
    • 7 Press [Enter].
    • 8 Select OK and press [Enter] to save the setting....
    • 9 Remove the diskette from the drive and reboot th...
    • 6
      • Installing the Network Driver for Windows
• Installing the Network Driver for Windows NT
  • 1 Insert the TokenDisk diskette into the floppy dr...
  • 2 From the Main group, double-click on the Control...
  • 3 From the Control Panel group, double-click on th...
  • 4 From the Network Settings dialog box, click the ...
  • 5 From the Add Network Adapter dialog box, scroll ...
  • 6 Click the Continue button.
  • 7 At the prompt, type A:\WINNT351\ISA if you insta...
  • 8 Click the OK button to select the 3C619C adapter...
  • 9 Click the Continue button to use the burned-in a...
  • 10 Click the OK button.
  • 11 Remove the TokenDisk diskette and click Restart...
• Installing the Network Driver for Windows 95
  • 1 From the Windows 95 desktop, double-click on the...
  • 2 From the My Computer group, double-click the Con...
  • 3 From the Control Panel group, double-click the N...
  • 4 From the Network dialog box, click Add.
  • 5 From the Select Network Component Type dialog bo...
  • 6 From the Select Network Adapters dialog box, cli...
  • 7 Insert the TokenDisk diskette in the floppy driv...
  • 8 In the Copy Manufacturer’s Files From selection ...
  • 9 Click OK.
  • 10 In the Models selection box, highlight the corr...
    • Choose 3Com TokenLink III ISA (3C619B, 3C619C) in ...
    • Choose 3Com Token Link III ISA (3C619B, 3C619C) if...
  • 11 Click OK.
  • 12 From the Network dialog box, click OK.
  • 13 In the Resources screen, click OK to accept the...
  • 14 Remove the diskette.
  • 15 Click Yes to restart your PC to activate the dr...
  • 7
    • Troubleshooting
      • Adapter LEDs
      • Using the TokenDisk Diskette Diagnostic Program
      • Diagnostic Test Types
      • Adapter Statistics and Information
      • When Tests Fail
      • Troubleshooting Tips
      • Additional Information
• Adapter LEDs
  • Figure7-1 Adapter LEDs
• Using the TokenDisk Diskette Diagnostic Program
  • Test for setup/configuration
  • Test for physical board problems
  • View adapter statistics
    • Figure7-2 Diagnostic Flowchart
• Diagnostic Test Types
  • Group 1 Diagnostics
    • MMIO Register Write/Read Test
    • Boot PROM Test (if the Boot PROM is enabled)
    • AIP Checksum Test
    • Shared RAM Boundary/Domain Test
    • Shared RAM Write/Read Test
    • Timer Test
    • Open Adapter for Ring Operation Test
    • Ring Operations Test
    • Close Adapter Test
      • MMIO Register Write/Read Test
      • Boot PROM Test
      • AIP Checksum Test
      • Shared RAM Boundary/Domain Test
      • Shared RAM Write/Read Test
      • Timer Test
      • Open Adapter for Ring Operation Test
      • Ring Operations Test
      • Close Adapter Test
  • Group 2 Diagnostic
  • Running the Diagnostic Tests
    • 1 To start the diagnostic program, type:
    • 2 From the Test pull-down menu shown in Figure7-3...
    • 3 Press [Enter] to start the tests.
      • Figure7-3 Test Menu
      • Figure7-4 Run Tests Dialog Box
  • Changing the Test Setup
    • 1 Choose the <Test Setup> command button in the Ru...
      • Figure7-5 Test Setup Dialog Box
    • 2 Press [Tab] to move from field to field and high...
    • 3 When you are satisfied with the new test setup, ...
    • 4 To run the tests, choose Run Tests from the Test...
  • When Tests Fail
• Adapter Statistics and Information
  • Adapter Statistics
    • Figure7-6 Adapter Statistics
  • Adapter Information
    • Figure7-7 Adapter Information
• When Tests Fail
  • MMIO Register Write/Read Test Failure
    • Check the ROM base address setting on the adapter ...
    • Run the test three times with a delay of at least ...
  • Boot PROM Test Failure
    • Check the ROM base address setting on the adapter ...
    • Refer to the “Configuration Options” section in Ap...
  • AIP Checksum Test Failure
    • Check the ROM base address setting on the adapter ...
    • Run the test three times with a delay of at least ...
  • Shared RAM Boundary/Domain Test Failure
    • Make sure the RAM base address is aligned accordin...
    • Make sure the shared RAM address does not conflict...
  • Shared RAM Write/Read Test Failure
    • Make sure the shared RAM address does not conflict...
    • Run the test three times with a delay of at least ...
  • Timer Test Failure
    • The adapter’s timer is incorrect or the PC timer i...
    • Run the test three times with a delay of at least ...
  • Open Adapter for Ring Operation Test Failure
    • Make sure a lobe cable is properly connected to th...
    • Run the test three times with a delay of at least ...
  • Ring Operations Test Failure
    • Run the Group 2 Adapter Wrap Test. If the test is ...
    • Make sure a lobe cable is properly connected to a ...
    • Make sure the selected adapter speed matches the r...
    • Try another shared RAM address and size.
    • Retry the operation after delaying at least 30 sec...
  • Close Adapter Test Failure
    • Make sure a lobe cable is properly connected to th...
    • Run the test three times with a delay of at least ...
  • Adapter Wrap Test Failure (Group 2)
    • Make sure a lobe cable is properly connected to th...
    • Try another shared RAM address and size.
    • Run the test three times with a delay of at least ...
• Troubleshooting Tips
  • 1 Make sure that the 3C619C adapter is installed i...
  • 2 Make sure that the board is seated firmly and al...
  • 3 Inspect all cables and connections.
  • 4 Make sure that the settings (memory allocations,...
  • 5 Install the adapter in another slot and run the ...
  • 6 Install the adapter in another functioning PC an...
  • 7 Check the ring speed (4 or 16).
  • 8 If you have installed the adapter correctly and ...
  • 9 Check for other conflicting devices, such as mem...
  • 10 Disable the cache on your CPU.
  • 11 Make sure that the bus speed on your PC is betw...
  • 12 Replace the failed adapter with a known working...
• Additional Information
  • Error messages
  • On-line information
  • Technical Support appendix
  • Error Messages
  • On-line Information
    • Commonly used interrupts and I/O base addresses
    • Technical support
  • Technical Support
    • A
      • Using the Configuration and Diagnostic Program
        • FigureA-1 Menu Hierarchy
• Using the Keyboard
  • TableA-1 Definition of Keys
  • Arrow Keys
  • Let you scroll through a list of menu items or a l...
  • [Del]
  • Deletes the character at the cursor in a text edit...
  • [End]
  • Moves the cursor to the last item in a list box.
  • [Enter]
  • Starts an action or accepts a selection or user-su...
  • [Esc]
  • Cancels the current work and exits the dialog box....
  • [F1]
  • Displays a help screen for any item in a menu or d...
  • [F3]
  • Exits the Configuration and Diagnostic Program.
  • [F4]
  • Configures the adapter.
  • [F5]
  • Accesses the Run dialog box.
  • [F6]
  • Accesses the Test Setup dialog box.
  • [F8]
  • Accesses the Adapter Information dialog box.
  • [F9]
  • Accesses the Adapter Statistics dialog box.
  • [F10]
  • Provides selection of an adapter when multiple ada...
  • [Home]
  • Moves the cursor to the first item in a list box.
  • [PgDn]
  • Moves the cursor down one screen.
  • [PgUp]
  • Moves the cursor up one screen.
  • [Shift]+[Tab]
  • Moves the cursor backward through the fields in a ...
  • [Space Bar]
  • Inserts or removes a check from a check box. Also ...
  • [Tab]
  • Moves the cursor forward through the fields in a d...
  • Speed Keys
• Using the Mouse
• Choosing a Menu Item
  • TableA-2 Definition of Menu Items
  • Quit
  • Exit
  • Lets you exit the program.
  • Command Line Help
  • Explains how to use the program from the command l...
  • Driver Installation Help
  • Explains where to access the network drivers for t...
  • About
  • Lists the program’s version.
  • Install
  • Configure Adapter
  • Configures a selected adapter.
  • Test
  • Run Tests
  • Lets you run the diagnostic tests with the chosen ...
  • Test definitions are located in the on-line help.
  • Test Setup
  • Lets you determine which tests to run.
  • Echo Server
  • Not functional with this adapter.
  • View
  • Adapter Information
  • Lets you view specific adapter information.
  • Adapter Statistics
  • Displays the network statistics maintained by the ...
  • Definitions of the statistics are located in the o...
  • Select
  • Select Adapter
  • Provides selection of an adapter when multiple ada...
  • Using the File Options
    • Load: loads a file from a selected directory.
    • Save: lets you save the currently displayed inform...
    • Print: prints the information currently displayed ...
    • Cancel: lets you cancel the present operation.
• Help
  • FigureA-2 Sample Dialog Box
• Exiting the Program
• Using the Command Line
  • TableA-3 Command Line Keywords
  • CONFIGURE
  • Configures the adapter in one of three ways:
  • (1)
  • Automatically with the /AUTO parameter
  • (2)
  • Using a specified adapter configuration file
  • (3)
  • Using a command line configuration parameter
  • HELP
  • Lists all of the available commands and their defi...
  • LANGUAGE
  • Invokes the program in full windows mode in a spec...
  • LIST
  • Displays a list of installed adapters recognized b...
  • RUN
  • Executes the diagnostic tests on a selected adapte...
  • B
    • Specifications
      • Cabling
      • Pin Assignments
      • Configuration Options
• Cabling
• Pin Assignments
  • FigureB-1 DB-9 Connector Pin Assignments
  • FigureB-2 RJ-45 Connector Pin Assignments
• Configuration Options
  • Configuration Mode
  • Ring Speed
  • I/O Base Address
  • BIOS/MMIO Address Location
  • Shared RAM Page Size and Address Range
  • Interrupt Request Level
  • Memory Mode
  • I/O Mode
  • IRQ Driver Type
  • AutoSwitch
  • Boot PROM
  • Configuration Mode
    • 3Com mode
    • IBM mode
  • Ring Speed
  • I/O Base Address
  • BIOS/MMIO Address Location
  • Shared RAM Page Size and Address Range
  • Interrupt Request Level
  • Other Configuration Options
    • C
      • Error Messages
• Messages
  • D
    • Technical Support
• On-line Technical Services
  • 3Com Bulletin Board Service (3ComBBS)
  • World Wide Web Site
  • Ask3ComSM on CompuServe‚
  • 3ComFactsSM Automated Fax Service
  • 3Com Bulletin Board Service
    • Australia
    • up to 14400 baud
    • (61) (2) 955 2073
    • France
    • up to 14400 baud
    • (33) (1) 69 86 69 54
    • Germany
    • up to 9600 baud up to 9600 baud
    • (49) (89) 627 32 188 (49) (89) 627 32 189
    • Hong Kong
    • up to 14400 baud
    • (852) 537 5601
    • Italy (fee required)
    • up to 9600 baud
    • (39) (2) 273 00680
    • Japan
    • up to 14400 baud
    • (81) (3) 3345 7266
    • Singapore
    • up to 14400 baud
    • (65) 534 5693
    • Taiwan
    • up to 14400 baud
    • (886) (2) 377 5838 (886) (2) 377 5840
    • U.K.
    • up to 14400 baud
    • (44) (144) 227 8278
    • U.S.
    • up to 14400 baud
    • (1) (408) 980 8204
  • World Wide Web Site
  • Ask3Com on CompuServe
    • 1 Log on to CompuServe.
    • 2 Enter go threecom
    • 3 Press [Return] to see the Ask3Com main menu.
  • 3ComFacts Automated Fax Service
    • CardFacts provides adapter installation diagrams, ...
    • NetFacts provides data sheets and technical articl...
      • Hong Kong
      • (852) 537 5610
      • U.K.
      • (44) (144) 227 8279
      • U.S.
      • (1) (408) 727 7021
      • Australia
      • 800 123853
      • Italy
      • 1678 99085
      • Denmark
      • 800 17319
      • Netherlands
      • 06 0228049
      • Finland
      • 98 001 4444
      • Norway
      • 800 11062
      • France
      • 05 90 81 58
      • Sweden
      • 020 792954
      • Germany
      • 0130 8180 63
      • U.K.
      • 0800 626403
• Support from Your Network Supplier
  • Diagnostic error messages
  • A list of system hardware and software, including ...
  • Details about recent configuration changes, if app...
    • Australia (Sydney)
    • (61) (2) 959 3020
    • Mexico
    • (525) 531 0591
    • (Melbourne)
    • (61) (3) 653 9515
    • Netherlands
    • (31) (3) 402 55033
    • Belgium
    • (32) (2) 7164880
    • Singapore
    • (65) 538 9368
    • Brazil
    • (55) (11) 546 0869
    • South Africa
    • (27) (11) 803 7404
    • Canada
    • (905) 882 9964
    • Spain
    • (34) (1) 3831700
    • France
    • (33) (1) 69 86 68 00
    • Sweden
    • (46) (8) 632 91 00
    • Germany
    • (49) (89) 6 27 32 0
    • Taiwan
    • (886) (2) 577 4352
    • Hong Kong
    • (852) 868 9111
    • United Arab Emirates
    • (971) (4) 349049
    • Italy
    • (39) (2) 273 02041
    • U.K.
    • (44) (1628) 897000
    • Japan
    • (81) (3) 33457251
• Returning Products for Repair
  • U.S and Canada
  • (800) 876 3266, option 2
  • (408) 764 7120
  • Europe
  • (44) (1442) 278000
  • (44) (1442) 236824
  • Outside Europe, U.S. and Canada
  • (1) (408) 492 1790
  • (1) (408) 764 7290
  • Glossary
  • 3Com mode
  • CAU
  • Configuration
  • DAU
  • Driver
  • EISA
  • Hexadecimal
  • IBM mode
  • IEEE 802.5
  • Input/Output (I/O)
  • ISA
  • LAN
  • Lobe
  • Lobe cable
  • MAU
  • NDIS
  • NET.CFG
  • Network
  • Network adapter
  • ODI
  • Protocol
  • Protocol layers
  • PROTOCOL.INI
  • Token ring
  • TSR
  • WAN
    • Index
    • Limited Warranty
      • HARDWARE: 3Com warrants its hardware products to b...
      • Internetworking products One year Network adapters...
      • If a product does not operate as warranted during ...
      • 3Com shall not be responsible for any software, fi...
      • SOFTWARE: 3Com warrants that the software programs...
      • STANDARD WARRANTY SERVICE: Standard warranty servi...
      • WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT O...
      • 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF IT...
      • LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASE...
      • Some states do not allow the exclusion of implied ...
      • GOVERNING LAW: This Limited Warranty shall be gove...
      • 3Com Corporation 5400 Bayfront Plaza Santa Clara, ...
    • FCC Class A Verification Statement
      • WARNING: This equipment has been tested and found ...
      • Changes or modifications not expressly approved by...
    • CE Notice
      • Marking by the symbol indicates compliance of this...
        • n EN 55022—“Limits and Methods of Measurement of R...
        • n IEC 801-2—“Electromagnetic compatibility for ind...
        • n IEC 801-3—“Electromagnetic compatibility for ind...
        • n IEC 801-4—“Electromagnetic compatibility for ind...
        • n A “Declaration of Conformity” in accordance with...
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