GE 25831 - Manual (Page 36)

36
T
ROUBLESHOOTING
G
UIDE
T
ELEPHONE
S
OLUTIONS
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working
electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might
be your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the TALK/CALLBACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle.
If not, the battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some
extension phones.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle
with a soft cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.