My broadband modem already uses a built-in router – Motorola WR850GP User Manual

Page 107

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Section 4

Troubleshooting

4-2

WR850

My computer is experiencing difficulty in connecting to the router.

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Ensure that all of your cabling connections are firmly connected. This includes the

cables from the wall to your modem, between the router and modem, and, if available,

from the router to your PC.

ƒ

Ensure that your LEDs are not lit

Red

or not at all. For further information about LED

descriptions, see Section 1: Overview.

ƒ

Ensure that you are using Ethernet cables and not telephone cables between the router

and modem or router and PC. See the illustration below. Ethernet cables use a wider

RJ-45 style plug using 8 wires where telephone style plugs use the smaller RJ-11 style

plug using 4 to 6 wires.

The plug on the left is RJ-45; the plug on the right is RJ-11 – use only RJ-45.

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Ensure that your Ethernet adapter is enabled. To check the status of your adapter, click

the monitor icon in the System Tray at the bottom right of your screen.

You can also check the status of the Ethernet adapter by selecting

Control Panel >

Network and Dial-Up Connections.

My broadband modem already uses a built-in router.

Because the two routers will cancel each other out, turn off the NAT function in the modem

to enable access for your router. Refer to your modem’s documentation for further

instructions.

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