Motorola WR850GP User Manual

Page 109

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Section 4

Troubleshooting

4-4

WR850

I cannot access the Web-based Configuration Utility for the router.

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Verify your Ethernet connection to the router.

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Verify that the IP address of the PC being used to configure the router is on the same

network as the router’s configuration IP address.

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The IP address of your network adapter must be on the same network and not a

duplicate of any others on the network (for example: 192.168.10.10 and using a subnet

mask of 255.255.255.0 can be used to login to the router’s default IP address of

192.168.10.1). To adjust the IP address for your PC, refer to Configure Your Computers

in Section 2: Installation.

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Verify that you can ping the router on this IP address.

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In

the

Command

window, type

ping and your router’s default IP address and press

Enter.

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If you have changed the factory configured default IP address of the router, you will

need to set your network adapter accordingly.

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Verify you are entering the correct URL in the browser. The default is

http://192.168.10.1

. If you think you have changed the IP address used to configure the

router and cannot remember it, you must reset the unit back to factory defaults. To do

this, press and hold the reset button for more the 5 seconds. This clears the router’s

user settings, including Username, Password, IP Address, and Subnet mask.

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Once the router is reset to factory default, re-verify the Ethernet connectivity and IP

address issues.

How do I extend my wireless network to cover more area?

You need more than one access point with WDS (Wireless Distribution System) enabled to

expand your wireless network. For example, if you are running a WR850G or WR850GP,

you will need another wireless Access Point (AP), most likely a WA840G or WA840GP (but

you can use another WR850G or WR850GP; just ensure that you do not run two DHCP

servers at the same time).
Set up both the WR850 and the WA840 with the same wireless SSID, the same channel

number, and the same WPA Pass Phrase or WEP keys. It is suggested that you also

enable the Wireless Bridge Restriction Mode to limit the exposure of your wireless network

to outside users. The wireless MAC address of the other AP needs to be added to each

AP’s list of Recognized Bridges, that is, the WA840’s wireless MAC address needs to be in

the WR850’s list of Recognized Bridges, and vice versa.
Once enabled, your laptop can now roam between the two APs, thereby extending your

wireless network.

I cannot browse past the first screen of the Web-based Configuration Utility.

Sometimes, especially when upgrading, some leftover files may be in your Internet Cache.

Flush your cache and restart your unit to fix. From Internet Explorer’s menu, select

Tools >

Options and click Delete Files to clear your cache.

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