Multi-Link The Stick Voice/Fax/Modem Call Processor User Manual

Page 7

Advertising
background image

fax-type equipment is used on The Stick, simply deactivate this feature.

Factory preset is “on”.

Protected Hook Flash-This feature allows The Stick to be compatible
with certain multi-line KSU phone systems. Some KSU systems do not
allow touch tones (DTMF tones) to be generated from a telephone key

pad after an inbound call has arrived. With Protected Hook flash "on"

the phone system can be “fooled” into generating touch tones by striking
the flash key. Calls can then be manually transferred between devices by

dialing the proper security access code. Factory preset is “off.”
Unanswered Call Silent Transfer-This feature was engineered for
those of you who may receive manual fax or modem calls after normal
business hours but do not use an answering machine. Manual fax calls
(not accompanied by CNG fax tones) and modem calls usually wind up
routed to the phone when the caller cannot execute the proper access

code. With Unanswered Call Silent Transfer “on”, the inbound call
(routed to the phone) will be switched over to a designated port (see
Silent Transfer Destination) after the unanswered phone has been rung

the maximum number of rings. Factory preset is “off.”

Answering Machine Silent Transfer-This feature works like
Unanswered Call Silent Transfer except tha

t

it is designed for calls of

45 seconds or less. It should only be activated when you are using an
answering machine to field after-hours calls. When a manual fax or
modem call arrives and the answering machine has answered, the caller
will still be able to get to a destination device by staying on the line after
the answering machine “times out”. If you answer a call and hang up
before 45 seconds, The Stick will transfer the call to the designated

device. Factory preset is “off.”

Silent Transfer Destination-After activating either Silent Transfer

feature, you will want to tell The Stick where to route the call. The

“Destination” program feature gives you the option of routing all after-
hours calls to either the fax or modem. Factory preset is to the port
labeled “FAX”.
Programmable Security Access Codes (SAC’s)-Transfer of a call is

executed by dialing the programmed SAC for each voice/data device

2

Advertising