Customer assistance, Customer assistance (u.s.a.), Customer assistance -2 – Mazda 2010 RX-8 User Manual

Page 380: Customer assistance (u.s.a.) -2, Form no.8at5-ea-09e

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Customer Assistance (U.S.A.)

Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:

qSTEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.

qSTEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership
management, you can reach Mazda North American Operations by one of the following
ways.

Log on: at www.mazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.

E-mail: click on

“Contact Us” located on the “Inside Mazda” tab, or at the bottom of the

page at www.mazdaUSA.com

By phone at: 1 (800) 222-5500

By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following
information:

1. Your name, address, and telephone number

9-2

Customer Information and Reporting Safety Defects

Customer Assistance

RX-8_8AT5-EA-09E_Edition1 Page380
Wednesday, April 15 2009 10:34 AM

Form No.8AT5-EA-09E

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