Troubleshooting – Janome 350E User Manual

Page 51

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49

Troubleshooting

Problem:

Cause:

Reference:

The machine is noisy

1 Threads have been caught in the hook mechanism.

See page 47.

The needle thread breaks. 1 The needle thread is not threaded properly.

See pages 9, 10.

2 The needle thread tension is too tight.

See page 13.

3 The needle is bent or blunt.

See page 14.

4 The needle is inserted incorrectly.

See page 14.

5 The needle thread is not set in the thread holder

See page 12.

when starting the machine.

The bobbin thread breaks. 1 The bobbin thread is not threaded properly in the bobbin

See page 8.

holder.

2 Lint has collected in the bobbin holder.

See page 47.

3 The bobbin is damaged and does not turn smoothly.

Replace the bobbin.

The needle breaks.

1 The needle is inserted incorrectly

See page 14

2 The needle is bent or blunt.

See page 14.

3 The needle clamp screw is loose.

See page 14.

4 The needle thread tension is too tight.

See page 13.

Visual Touch Screen is

1 The screen contrast of the visual touch screen is not

See page 21.

not clear.

adjusted correctly.

Skipped stitches.

1 The needle is inserted incorrectly.

See page 14.

2 The needle is bent or blunt.

See page 14.

3 The needle thread is not threaded properly.

See pages 9, 10

4 The defective needle (rusted, burred needle eye) is used.

Replace the needle.

5 The embroidery hoop is not set properly.

See page 18.

6 The fabric is not tightly pulled on the embroidery hoop.

See page 17.

7 A stabilizer is not being used.

See page 16.

The machine does not run. 1 A thread is caught in the hook race.

See page 47.

2 The control circuit is not working correctly.

Turn the switch off and
turn it on again.

3 The machine is not connected to the power supply.

See page 5.

Abnormal noise occurs

1 Something is caught between the carriage and the arm.

Remove the object.

when the machine is

2 The carriage is touching something around the machine.

See page 18.

switched on.

Patterns are distorted.

1 The fabric is not pulled tightly on the embroidery hoop.

See page 17.

2 The embroider hoop is not fixed securely.

See page 18.

3 The carriage is bumping into something around the

See page 18.

machine.

4 The fabric is caught or pulled for some reason when

Stop the machine and

sewing embroidery.

free the fabric.

5 The needle thread tension is too tight.

See page 13.

6 A stabilizer is not used.

See page 16.

Pattern selection keys

1 Key position is not adjusted properly.

See page 22.

do not work.

2 The control circuit is not working correctly.

Turn the switch off and
turn it on again.

3 The bobbin winder spindle is in the winding position.

See page 7.

PC card or USB memory

1 The card or USB memory is not inserted correctly

See pages 35, 36.

does not work

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