Capturing debug files with the serial interface – Spectra Logic RXT150 User Manual

Page 18

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Chapter 2. Troubleshooting the RXT150

18

Capturing Debug Files with the Serial Interface

Before You Begin

Before using the serial interface, make sure that:

• You have a properly configured terminal emulator, such as TeraTerm.

(HyperTerminal is not recommended for use with the RXT-150.)

• You have a standard DB9 serial cable.

• The terminal emulation settings are set to:

• 115200 bps

• 8 data bits

• No parity

• 1 stop bit

• No flow control

Capturing Debug Files

1. Connect a serial cable from the host to the RXT150.

2. Open TeraTerm, or a similar terminal emulation program.

You may need to press the Enter key on your keyboard to display a command
prompt.

3. Type

cnDiagnosticShell

, then press the Enter key on your keyboard. The

RXT Drive Diagnostics Main Menu (Figure 2-10) displays.

Figure 2-10

The RXT Drive Diagnostics Main Menu.

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